"This site always gives the best discounts on daily contact lenses. I will always purchase my lenses from here!"
"After I placed an order, I had an error dialog box pointing to 'gat' or something like that. Don't know if it was a 'get' typo. lol
I'll see how this process works out this time. It was a bit delayed the last time.
I love your pricing transparency, and I understand it is tough to compete in your market. As someone tech-oriented, I would suggest investing in your applications - make your front end as simple and intuitive as possible. It may still be hard to win my heart permanently, considering how easy it is to search for deals, but I do see myself becoming loyal if the markup is relatively small and if it makes my life easy. I'm also concerned with the extraction of my insurance value, so that should be reflected in my user journey"
“HI. Thank you for your order and providing some feedback. We appreciate your business and look forward to serving you in the future. ”
"I tried another site that said it would be the cheapest and it was $30 more per box. Not so cheap!! This was great! Thanks! "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Had to redo order multiple times. After entering Doctor information, the same form reappeared twice?
Also, when I registered, the price for item in the cart changed to higher price?
When I called, I was told to go back to Google and order again with sale price.
Took too long to place the order."
“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.
”
"Came to buy Air Optix Hydroglide and their prices can't be beat. Very happy!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"placing order is extremely quick and easy. Rates are great."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Wonderful site great contacts would recommend to anyone"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Site is easy to navigate and makes reordering a quick and easy process. Done and moving along! Great way to start the day."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Easy peasy process and best price around after checking around 6-7 places online."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Check out process extremely aggravating "
“HI. Thank you for your order. I apologize you feel our checkout process was frustrating. If you could advise why you felt that way, we can further assist. We appreciate your business and look forward to serving you in the future. ”
"TOOK FOREVER - WOULD NOT LET ME DOWNLOAD PRESCRIPTION
TRIED 4 TIMES - HAD TO GIVE DR'S NAME"
“HI. Thank you for your order. I do apologize you had difficulties uploading your prescription. To be successfully uploaded it must be a JPG or PDF file that meets our sizing requirements. For the processing fee, as you read on our website, they are an industry standard that are associated with the sales cost of the item and is priced per box. We appreciate your business and look forward to serving you in the future. ”
"I felt suckered in by your price and then hit with processing fee."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Got a reminder for reorder just in time. The reorder took less than 2 minutes"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The best site I have ever shopped with! Fast and convenient. Been using for over 2 years..excellent customer service!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"would be nice to get some coupons every now and then"
“HI. Thank you for your order. To receive our weekly coupons, please make sure to sign up to receive our marketing emails, SMS and/or push notifications. Upon review of your order, I was able to successfully apply a 10% coupon saving you $3.50 on your lenses. We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”