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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-06-05

Need eyes fast

"I forgot to reorder and I dropped my contacts and couldn't find them! Order new ones and fast ship."


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-05

Easy Ordering!

"It was very easy to reorder my contacts again."


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-06-05

processing fee

"advertise a small price per box but then add a large processing fee to make up the difference. Advertised price is a bit deceiving."


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-06-05

cheaper than Walmart

"Good experience so far. Hope everything is right"


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-20

Now I can see

"Was fast and easy, just the way I like it"


Rep reply posted 2024-05-20
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-06-05

Gotcha in the end

"There should not be hidden fees."


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
4/5

2024-06-05

Processing fee blahhh

"I get it but I don’t. So I still got one box, instead of getting two. "


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
2/5

2024-06-04

Site won't allow me to order for only one eye

"The site did not allow me to order a prescription for only one eye--they insisted on a second 6-pack for my other eye, which needed no prescription."


Rep reply posted 2024-06-05
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Contact Lens King understands that some patients only need for one eye therefor when you are on the product page simply put the quantity to "0" for the side you do not need and you will be able to add items to the cart. If the items are already in your cart you can also adjust the quantity or click "remove" next to the side you do not need. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-04

Super Easy!

"The website was very user friendly. I was updated to 2 day shipping. I'm glad I found this site. The prices were right. Overall, great experience. "


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-04

great price

"Great price on contact lenses"


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-04

Great Customer Service when calling

"Customer Service gave me what I needed to save money."


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-04

Nice Website

"The website was creative, appealing, and straight to the point. It was a very easy process to buy contact lenses on it, and as someone with anxiety, It didn't stress me out too much. Definitely would recommend!"


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-04

good service

"the website is easy to order and price is very competitive."


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-06-04

not happy

"experience was fine but the processing fee was almost the same as the cost of one box of contacts. Explaining that "you have to because all your competitors do this" just adds salt to the wound."


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-06-04

could not apply 1st time order promo code and was charged for shipping

"could not apply 1st time order promo code and was charged for shipping"


Rep reply posted 2024-06-04
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. Since we do not offer free shipping, all shipping charges are shown when you select a shipping method during the time you place your order. Or you may refer to our shipping information page for details. We appreciate your business and look forward to serving you in the future. ”