"Unexplainably amazing. Everything was very easy and smooth."
"Have been ordering from you guys for years. Great deals and great service."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I don't know when my first order is coming"
“Hi. Thank you for your order. Upon review of your account, I see the first order you placed is for custom made lenses. It clearly states on our product page: orders normally ship 1-3 business days. Since they have to be ordered direct from the manufacturer. Once they arrive you will receive tracking details. Also, after reviewing your account, there current order you placed has a discrepancy and needs to be corrected, an email was sent shortly after you placed the order. We appreciate your business and look forward to serving you in the future. ”
"I do not agree with the pricing going up every time I place an order every 6 months - will definitely be looking for another source provider for my next order"
“HI. Thank you for your order. I apologize for the price increase since your last order. As an authorized retailer we are required to be in compliance with all manufacturers pricing. Unfortunately, they increased their rates which required us to do the same. However, we do our best to keep all pricing low based on the rates they charge us. ”
"Contact King had te lowest price even with the tacked on fee. Click the ? to see explanation."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Best price by far and no hidden fee."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Great company, website and products"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Free shipping wasn't applied"
“Hi. Thank you for your order. I apologize we do not offer free shipping at this time it is a standard rate of $12.95 for first class mail. Upon review of your order, I see you were upgraded at no addition cost to UPS 2ND. As it stated on the popup: you are eligible for a FREE UPGRADE to UPS 2nd Day. This means you still pay the $12.95 flat rate with USPS but we upgrade you to expediated at no additional cost. We appreciate your business and look forward to serving you in the future. ”
"Contact Lens King is just as professional and reliable as some of the more heavily advertised sites, but the prices are always just a little lower. I really appreciate them and their reasonable pricing. Yes, you pay for shipping, but you have to spend an unholy amount to get free shipping on the other sites too. If you just want a box or two there's no reason to pay more."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Website makes it easy to reorder. Prices good compared to other companies."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"i love how quick it is to buy and go without having to suffer the overpriced contact options when going to your local optometrist."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The website was the easiest to use of any of the others I tried. My order, including shipping was more than 50% less than the other providers I checked after my insurance was applied. it wouldn't surprise me if the insurance companies get a referral fee from the providers?"
“HI. Thank you for your order and for taking the time to leave a review! We do not partner with any insurance companies, if they receive a fee it is not from Contact Lens King. We appreciate your business and look forward to serving you in the future. ”
"Easy Pleasey!!!!!!!!!!!!!!!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"the shipping costs added definetly takes the savings away so the over all cost practically gets even with others i used before that don’t charge for shiping. Also the website keeps rejecting my password every time i try to log in
ALTHOUGH I WAS CHARGED FIR MY PURCHASE I NEVER RECEIVED THEM NOR A REFUND!!
"
“HI. Thank you for your order. I apologize you have difficulties with your password, please make sure you are typing it in manually and not using the auto-fill from your device. Unfortunately, we do not offer free shipping at this time it is a flat rate of $12.95 for first class mail. We appreciate your business and look forward to serving you in the future.
UPDATE 6/3: I apologize you have difficulties with your password, please make sure you are typing it in manually and not using the auto-fill from your device. Unfortunately, we do not offer free shipping at this time it is a flat rate of $12.95 for first class mail. Upon further review or your account, I see our customer service team emailed you on 5/16 to advise the prescription you provided had expired and we needed a updated rx to further process. We do not charge your credit card until the verification process is complete and the order has shipped. Therefor, since you order was declined and on hold, you have not been charged. Please contact customer service to get the order corrected. Thank you. ”
"I signed up for text and emails to receive a 10% discount but when I checked out it would not let me use the promotion as advertised"
“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons before and after signing up: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”