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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-05-27

best prices around

"was searching for good deals on contacts for my teenage son and contact lens king was the best price by far for any site. great service and a wide selection with unbeatable prices."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-05-27

Generally convenient

"Prices have gone up quite a bit since my last order.
Website asks for my Dr. Rx when I uploaded that only 3 months ago at my last order....
"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for the price increase since your last order, they are subject to change on a daily basis. As an authorized retailer we are required to be in compliance with all manufacturers pricing unfortunately, they have increased their rates which required us to do the same. We do our best to keep all pricing low based on what their rates are. Upon review of your account, your previous order you also enter your doctor's information. The last RX on file expired in 201. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-27

easy peasy

"Just a few clicks and the contacts were ordered."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-05-27

Those fees!

"All these processing fees that they ALL charge now should be ILLEGAL! "


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-27

So far so good

"Appreciate the explanation of the processing fees and how it's been adopted to maintain ability to be competitive with other vendors."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-27

fast and easy

"great, it was easy to order and upload Rx
"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-05-27

Your website is lousy

"Not impressed for multiple reasons.
Going back from checkout step 2 to step 1 took me all the way to the home screen.
The site would not let me apply my 3-digit CC code when using my card saved in Google. It auto-applied my card number and exp date...but wouldn't allow me to even click on the 3-digit entry box. Ended up going back out again and coming back and entering manually.
Not impressed with the price trickery, either.
"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for any frustrations caused to you during the ordering process. For security reasons we do not store credit card information, it has to be done manually each time an order is placed. Since you stated you were using your auto-saved card, please disable that feature when placing an order with us and manually enter the credit card. This will elevate any issues in the future with our website. As you were able to read on our website, the processing fee is an industry standard associated with the sales cost of the item and is priced per box. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-05-27

Processing Fees are JUNK FEES

"Stop this garbage with processing fees. Consumers don't want junk fees."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-27

Awesome !!!

"Easy and Very Good Amzing Prices!!!"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-26

Easy Peasy

"Ordering from Contact Lens King is always a breeze and delivery is timely. "


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-26

VERY QUICK PROCESS

"WISH SHIPPING COSTS WOULD NOT BE THAT HIGH FOR SUCH A TINY PACKAGE."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and taking the time to provide your feedback. Unfortunately, our shipping rates are a flat rate with each carrier based on fuel, weight, zones, taxes and any other related freight charges. We do our best to keep them low based on what each carrier charges. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-05-25

great price before shipping

"easy to reorder, convenient."


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave your feedback. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-25

Wow, reasonable rates!

"Very reasonable rates. Much cheaper than purchasing from eye doctor!"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-05-25

was not able to acces yesterday when my product was on sale.

"see title. somehow i was not able to acces to benefit the rebate of biofinity that i should have had if i accessed yesterday"


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I do apologize prices are subject to change on a daily basis. Upon review of your order, I see the price you are paying when you placed the order has been the same price for Canada for the last few months. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-25

Always an Amazing Experience

"Fast, easy to access, order placed in under 5 minutes with my prescription saved. "


Rep reply posted 2024-05-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”