ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-05-23

Contact Lens King

"It is easy to order contact lenses from Contact Lens King and easy to navigate on their website. Thank you. "


Rep reply posted 2024-05-24
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-23

Super easy reorder

"I marked it in my calendar that my prescription was about to expire. Went online and it was easy to quickly reorder. Much easier than through my eye doctor"


Rep reply posted 2024-05-24
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-23

Excellent quality and service all around!

"Excellent quality and service!"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-23

super duper nice customer service!

"The woman who helped me was the nicest ever! She helped me navigate the ordering process with such ease! I am definitely not a computer whiz like my grandchildren!!"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! I have also passed this along to our representative, April, who was pleased to help you. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-05-23

Processing Fees Ridiculous

"I understand you have to charge a processing fee, but when a person buys 4 boxes of the same exact contacts, you should offer them a break on the processing fee and not charge 4 fees. I would have been happy with 2 fees. Four is just greedy and likely to make me shop around when me and my son are due for ours. "


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-23

quick and easy reorder

"The reorder process is painless, thank you!"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-05-23

Website and google results have different prices

"I remember you sent an email a while back informing us this was changing, but it is very annoying. If I open a previous order and hit re-order the price is way higher. I am forced to clink on the links on google to bring me to the page with the actual price and add it to the cart. Each eye is a different lense for me so it's annoying.

I'm tempted to start ordering from somewhere else to avoid this
"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-23

Best Company to Purchase Contancts

"They never disappoint! Excellent customer service! Fast delivery, Fantastic Prices!"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-23

Easy ordering, great prices

"Ordering is fast and easy, plus they have the best prices. Will order again."


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-22

GREAT PRICES

"GREAT PRICES, PRODUCTS AND SERVICE!"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-05-22

Good prices on lenses but high processing fee.

"Processing fee was more then the contacts"


Rep reply posted 2024-05-23
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-22

Quick & Easy

"Direct pricing made simple and worthy of processing and shipping costs."


Rep reply posted 2024-05-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-05-22

Eye see you

"Great customer service good price"


Rep reply posted 2024-05-22
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-05-07

Cheap, but shipping no longer free

"Cheap, but shipping no longer free. "


Rep reply posted 2024-05-07
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I do apologize but we do not offer free shipping at this time, it is a flat rate of $12.95 for first class mail. Upon review of your account, I do see your previous order in 2021 you also paid a shipping charge. Unfortunately, shipping has increased since then. We appreciate your business and look forward to serving you in the future.

Updated: HI. Thank you for your order. I do apologize but we do not offer free shipping at this time, it is a flat rate of $12.95 for first class mail. Upon review of your account, I do see your previous order in 2021 you also paid a shipping charge. Unfortunately, shipping has increased since then. We appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-05-06

Great price!

"Spoke with customer service before i placed the order and your representative Melissa could not have been nicer and more helpful. Would definitely order from them again. "


Rep reply posted 2024-05-06
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”