"Quick, easy & even used a coupon!"
"Great prices and experience!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Service and prices are always the best of on-line contact suppliers. Always keeps me coming back"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Entered the CC info, clicked proceed with purchase. It then errored b/c I didn't click your Terms/Conditions box. Then you also reset the CC info input, BUT.... didn't highlight what needed to be re-input. The CCV code box was three dots, which I understand (and all people understnd to be info entered but redacted). So you didn't highlght the entry error and it looked like there was info entered already. I then couldn't click the T/Cs box until that was fixed.
VERY honest.... I was annoyed enough that I was going to just leave and buy from 800Contacts. This is basic UI/UX. I highly suggest you fix the entry error emphasis/highlights soon,. I won't have this much tolerance for unclear issues next time. And I'm sure many people have already left your site and not bought. "
“HI. Thank you for your order. I apologize you had difficulties entering your payment information. For security reason we do not store credit card or payment information. Therefor, if any step is missed such as agreeing to the terms and conditions, you will have to manually reenter all your payment information again. We appreciate your business and look forward to serving you in the future. ”
"We always order from Contact Lens King and have a great experience and lowest prices!!"
“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Carries harder to find contacts "
“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Good price, easy transaction"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"What is this new Processing Fee that everyone is adding? It's hard enough to find the best price without all the hidden fees! Besides having the lowest processing fee I could find, at least ContactLensKing is transparent about why they've added a fee in the first place."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"They were right, those service fees are frustrating! Sigh.. But still cheaper from my optometrist's office! We'll see HOW good Contact Lens King really is when I get my first order!
Well, there was another agitating part to ordering -- decreasing my 5 stars to just 3 because of how infuriating and time consuming it was.
I am new to the world of contacts and had to do a lot of researching about the different aspects of my prescription: base curve, diameter, etc. Or, more importantly, what would happen if these values were slightly off!
Once I learned they really needed to match my prescription, I had a rather difficult time trying to FIND contacts that matched!
It would be really, REALLY nice if there was a way to put in your values and search for all the contacts that would work with your prescription in the first place!!! Instead of having clicking on every single one to see IF they are even an option for you! It took soooo long that I didn't even end up ordering last night, ugh!!!!"
“HI. Thank you for ordering with us. Since contacts are a medical device, we can only fill for what is written on your prescription including the brand that you were fit and prescribed. Therefor, once on our website, you will go directly to the brand that is written on your prescription and you will see the base curve and diameter will match your prescription from your doctor. All brands are made differently and require their own separate prescription. We appreciate your business and look forward to serving you in the future. ”
"Easy check out and order. Saved money and time."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Changed from 1-800 Contacts that do not really price match. I hope you will continue to have good pricing and quick delivery. Thank you!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"processing fee and shipping are not covered by insurance"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"The price was the best I found after some time online searching, and I appreciated the disclosure of the additional fees right upfront instead of tacking them onto the end."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Been buying contacts from CLK for 10 years now, kinda wild. Most reliable honestly and the customer service is really top notch. No cap"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Selection, ordering and re-ordering, easy and convenient. Price is right!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”