"I have lost track of how many times I have purchased lenses from them since I started my first purchase of their lenses. Recently, I received a pair of lenses and noticed I had selected the wrong power. Swiftly, I reached out to their customer service and explained the situation. They promptly assisted me in replacing the lenses with the correct ones and they assured me there was no need to worry, considering me a valued regular customer.
I was relieved that the issue was resolved swiftly and smoothly, without any inconvenience."
"Been over a month.. still waiting for my order. Now they won't communicate with me. SCAM SCAM SCAM!!! "
"I have ordered many contact lenses from them. I have used other contact lens companies before but now they are my favorite website.
All of the contact lenses that I have bought here are very comfortable and FDA approved quality made lenses. This is important because I wear it daily and I do not want to have any problem with my eyes. Ordering from them have been nothing short of amazing! They always shipped the lens correctly and I received them on time.
Even though sometimes I made a mistake and ordered the wrong lenses, they are willing to replace it for me quickly. I used to have numerous problems and bad experience with another lens company but since I have switch to them, everything seems to be smoother.
Highly recommended to buy from them"
"In United States we do not have certain contact lens so I have to search elsewhere for the color contacts that I wanted for an important event. The search was not easy especially I am not so familiar with the type of color lens available.
They helped me to find the best pair of color contacts that suits me. They had suggested a couple of different types of colored lenses and after some thoughts, then I made a purchase which I think that suit my eye color. The result was fantastic and I never regret the decision.
They have amazing customer service skills, competitive prices, speedy service/shipping, and good quality contact lenses. I absolutely love their contacts especially their Acuvue define and Freshlook collection. I wear these daily and even multiple times during the day. They are extremely soft and very comfortable to wear. Whenever someone complimented on my eyes, I always refer them to Contactlensxchange and I hope that they can share my awesome experience.
Exceptional job! Great product and customer service! I will for sure be a loyal customer."
"Purchased Air Optix HydraGlyde for astigmatism on 09/04/22 it’s now 10/18/22 and they have not left Singapore. I only am getting 3 lenses per box, too. The receipt says 2-4 day’s processing and then it will ship. I have emailed them multiple times and received unsatisfactory reasons for the length of time it’s taken. I do not recommend this company."
"I am not sure I can wear color contact lens and which color should I buy. As I was searching through the internet, I came across their website. The first thing that caught my eyes were the wide range of color contact lens that they have. There are so many beautiful designs and colors.
I do not know which one I should choose from. I need help and wrote to their customer service to tell them this is my first time wearing color contact lens and which color should I choose. They are very helpful and reply me promptly on my concern. In the end, I decided to buy 1 pair from them and try it out.
My friends were surprised when I went out with them with my new pair of color lens and they liked it very much. Recently, I bought another pair of lens from them for a Birthday party and I was afraid they might arrive late. To my surprise, they arrive on time. I was grateful that I can wear them to the party and had a great time. Next time, I will try other lens that they have.
Never regret my choice when I try my first pairs of color lens."
"I had been searching for quite sometimes to find a contact lens online store that you will buy from them again and again. I had finally found this store after talking to their customer service. They makes me feel comfortable and confident to buy from them.
There are so many designs to choose from and I love their colored lenses the best. They are very comfortable to wear and I was very happy with the results as it suits the color of my eyes. I will come back to buy from them again."
"Do not buy from them. They advertise it as a box but it only contains half of the contents as a normal box."
"I have been very pleased with them and would gladly recommend them to anyone. I have already recommended them to a close friend of mine as well as my husband.
Their products are very comfortable to wear and I simply love them.
This is by far my favorite company to order contact lenses from. The whole process is so easy."
"Most affordable prices so far...
It had the most affordable prices for every contact brand imaginable. Ordering process is easy and fast, so all you have to do is click reorder and the rest us basically taken care of.
The contacts are good quality and comfortable. The colors are beautiful.
Will order again for sure "
"Received lens 2 months after order. Company would not cancel order. Would not send return label. Sample lens received in package one. Did not open package 2 waiting for return label. Cannot call customer Service. Company in SINGAPORE! Forced to pay.
Will not use company again!"
"This is awesome. I had found this website which sells so many choices and varieties of contact lenses. I simply love all of them. It makes me difficult to choose which one to buy.
I contacted the customer service to help me in the selection. They were very friendly and helpful. After some advice from them, I had selected the lenses that I wanted. Their payment process is very simple and straightforward. Moreover, my order can be tracked online.
My lenses arrived on time and in good condition. I was so happy when I received them. The lenses suit my eyes perfectly. I will definitely come back and buy from them again.
"
"I've never seen contacts come any way except 6 to a box until now. They sell you a "box" for about the same price as most places but only put 3 in a box, giving you only half of what you thought you were paying for. Furthermore, they are supposed to have the hash marks on them so you put them in correctly, like every other pair I've had over the last decade.... Not these. Makes them useless. Oh and they took more than 2 weeks to finally arrive. Very dissatisfied. "
"I have been ordering for over a year, and have never had any issues. It does take a bit longer, due to where they are shipped from. But I am saving a ton of money, and have had no issues with their lenses. However if you are a person that has a lot of eye issues, pay attention to what your eyes are telling you. The only risk is sometimes the lens may just not work with your eyes (that's only happened to me once) but if it doesn't feel right take it out! It's not worth the $20 it costs for the lens to ruin your vision. I am completely satisfied, if I have questions they are quick to respond through emails. Use common sense would be my recommendation to anyone ordering. "
"Recently, I had bought some colored contact lenses from contactlensxchange.com. The moment I put them on, I immediately love them. They bring out the color of my eyes.
I would definitely buy from them again !!! Thank you, contactlensxchange.com"