"I have been ordering color contact lenses from contactlensxchange since I got to know about this website. I am 100% satisfied every time when my products arrived.
I have ordered a dozen contacts over the years from here, and I'm beyond thrilled. Although not every color flatters me, the ones that do are stunning,
What is also nice is the pricing is just perfect and they are always having some kind of a sale.
This lens shop is amazing ! They have such a huge collection of different color and design contacts that are affordable and come in prescription.
And I have recommended this place to all my friends and family when they are looking for awesome gorgeous Brand contact lenses that are affordable.
Buying from this shop is always safe, secure, and convenient because all the reps respond within 24 hours.
The customer service is always very nice and always responds to your enquiry whenever I have a problem with some of the product information.
The payment process is simple and easy. Bottom line is if you ever want to try any lenses and aren't too sure what to do or where to go,
Go to contactlensxchange.com they have so much to choose from and so much info for first time buyers to help you choose the best lens for you."
"Don't be fooled, these guys prices are HIGH despite fake discounts listed on their site.
Be sure to verify the lens quantity before buying. These guys are the only store I have seen that sell 3 lenses in a box versus 6. At least the CIBA Multifocus lenses.
Prices at most site are MUCH cheaper.
Plus shipping cost are high and slow and from overseas.
AVOID these guys at all cost."
"This is my first time buying from Contactlensxchange.com.
They have a wide range of lenses for me to choose from. I am able to find what I want.
I am very excited when I received the colored lenses. They make my eyes looks bigger and beautiful.
I will definitely buy from them again."
"This company sent me the wrong product. Not only was it wrong, the product was expired! When I asked for an exchange, they accused me of lying and said I'd have to pay return shipping on top of another $50 shipping fee. Customer service was rude and unfriendly! I had to go through my credit card company to get my money back.
They post misleading P.O. Box addresses on their website, but they are based in China. "
"I was recommended to this web store from my sister. I have been buying products from contactlensxchange for approximately 2 years now.
Since then I have been ordering from them regularly and all my lenses were shipped out on a timely manner without any problem. Their shipping time (although it takes a while if you are from overseas) is reliable and trustworthy.
They will provide you a tracking number so that you will know once your order is safely in your country. They have a friendly and responsive customer service support if you have any enquiry. The administrators and staff will always answer your enquiry promptly.
Their website is well-maintained and easy to navigate.
I have never had any problems with contactlensxchange. Everything that I have ever received was secure and always in great condition.
Shipping might takes a while if you ordered it during the Year end festive season. But it's DEFINITELY worth the wait !!!
Their cosmetic lenses are spectacular, high quality and authentic and I always feel excited when I receive them in the mail.
There was no hassle in the ordering process and most importantly, the cosmetic lens is AUTHENTIC and it looks terrific on me !
Everything in regards to doing business with this company have been easy. I felt my needs are very well cared for by them.
I will surely recommend to my friends."
"They're wonderful to buy from. Very helpful, emails back quickly and resolves issues very great. must buy from again! very cheap lenses btw. :))) very happy with my purchase. "
"Awful awful awful. I've been waiting for 2 weeks with almost NO communication from this company. I wrote customer service and was told via email I would be contacted within 12 hours of receipt. A week later I still have heard nothing from this company, nor have I received my contacts. What a waste."
"To the persons who believed they got a "bad" deal from contactlesexchange (CLE): although I feel your angst (been there) but not because I did NOT read carefully nor ask the seller BEFORE ordering.
My experience with CLE has been nothing but fabulous. I ordered 3 DIFFERENT types of lenses and received confirmation of order almost immediately. Shipment was prepared and routed to whichever flight was outbound for USA, and CLE's CSR sent me the track info ID the next day. In 4 days I signed for and was tearing apart pkg. (the REAL agony was disinfecting them prior to wear.); hours later, ta da! a new fab look with the SAME lenses ordered by eye doc at 2-3x the price.
I had an anxiety attack wrt to the order numbering not appearing on tracking so I contacted Jenny. She calmly explained that it usually takes a few hours for a new track # to appear (DUH! Just like within the USA, where track numbers get loaded into the system all at once-between 11PM to 12-1AM
because online traffic is reduced.). The # was there as she said approx. 2 hrs. later and the next day it was done w/ CUSTOM's processing - you'll see either Malaysia or Singapore - then it was wheels up! I forgot about it until a knock on the door and I was scribbling my name. SEE "Important Note" following this review that I hope will help others with "track anxiety".
PERFECT FIT-PERFECT DISPOSABLES-FAB COLOR (FDA approved, BTW)
for far less. I support USA products whenever I can. BUT! There's no denying that optometrists have been gouging the public for decades, with the outrageous pricing on something that will last 6 mo. at best AND were purchased from US companies based overseas that either manufacture or arrange drop ships that have a USA contact address (See B&L, Ciba, etc.) Think those Freshlook lenses were made here? However, the most egregious abuse remains with the pricing on EYEGLASSES! $500 for plastic frames and lenses that carry a warranty of 6 mo. or less. Perhaps CLE will think about a sister site for eyeglasses-something all contact lens wearers need to use!
BTW-THIS is not a shill. CLE does NOT need them.
DD
IMPORTANT NOTE to those who have NEVER ordered either from overseas or via a government postal system (e.g., the USPS in the USA):
POSTAL SHIPMENTS (NOT PRIVATE carriers (e.g., Fedex, UPS, DHL, however they, too, now seem to provide fewer scans), usually provide only a modicum of scanned information that the customer can access online using a "tracking" number. MOST scans taken between origination "wheels up" and destination "gear down" are NOT available. The following is the "typical" process for USPS shipments: 1) Receipt scan of pkg. receipt & processing (including the start country's CUSTOMS inspection plus reg check offs); flight leaves w/ your order. 2)Varying number of days with NO INFO re your order, EVEN if the shipment IS scanned at stops before landing at USA. 3)Scan into USA w/ CUSTOMS inspection, etc. It is NOT infrequent that you will NOT receive this scan UNTIL you actually have the order in your hands. 4) Delivery accepted at your home.
"
"Same as above, thought I was getting a deal at $27.99/box on Air Optix. (Most stores sell them for $45-55/box). Did not notice that the boxes came with 3 lenses as opposed to 6, and that they were being shipped from singapore. I wound up paying more than I would have from anywhere else, and had to wait 2 weeks for them to arrive. Total ripoff."
"Customer service was very helpful and prompt. Order was shipped very timely & received without any problems considering it was shipped to the U.S. First time to order on this webstore & I am impressed. "
"It was a wonderful experience shopping at contactlensxchange.
The lenses display are so beautiful especially the colored lenses which had so many designs.
I could not resist and purchase 2 pairs of lenses.
I would ask my friends to visit this website to buy lenses."
"Watch out. I ordered air optix multifocal and didn't notice that they were 3 per box (this is the only web site that shipped 3 per box, that I know of - usually they're 6 per box). So becasue of this the price was higher than anyone else. I should have looked at this closer, but a bit deceptive.
Also, they were shipped from Singapore (took 2 weeks) - this company must be making a killing having these things be more expensive than most and coming from Singapore. Will NOT do business again. "
"AWESOME customer service, fast shipping for the regular contact lenses (through Singapore), a little longer wait for the contact lenses from Malaysia. Would definitely by from again!"