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Product & services pricing
4.20/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.92/5
Customer service:
4.24/5
Return/Replacement policy:
3.70/5
Featured Review


Verified
5/5

2024-02-07

Easy ordering

"Quick easy ordering. Great customer service. "


Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad to hear that your ordering experience was easy and that you appreciated our quick service. If you have any more orders or questions in the future, we're here to help!”


Verified
5/5

2024-02-05

Lau fan blades

"Excellent price; quick delivery"

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Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your positive feedback! We're pleased to hear you found our Lau fan blades at an excellent price and received them quickly. We appreciate your business and thank you for choosing Controls Central for your HVAC parts needs ! ”


Verified
5/5

2024-01-29

ted

"great response on a timely schedule . a great price ."

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Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're delighted to hear that you appreciated our timely response and found our pricing competitive. If you have any further needs or questions, don't hesitate to let us know at "support@controlscentral.com."”


Verified
5/5

2024-02-05

Great job

"Fast and great service, thank you "

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Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your kind words! We're thrilled to hear you had a positive experience with our service and products ! Looking to forward to serving you again in the near future. ”


Verified
5/5

2024-02-03

Collector Box for Old York Diamond 90 Furnace

"Part appears to be OEM, identical to original in any case. Came with inducer blower gasket and gasket for the pan. All good and reasonably easy installation."

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Rep reply posted 2024-02-20
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad to hear your positive feedback! If you have any further questions or need assistance, feel free to reach out to us Controls Central ! ”


Verified
5/5

2024-02-01

Easy as can be.

"Great customer service and friendly."

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Verified
2/5

2024-02-01

Haven't Received My Order

"I have yet to receive my order (three wall holders for Mitsubishi wireless controllers) that I ordered several weeks ago (Order # 373280)."


Rep reply posted 2024-02-19
A rep from Controls Central, supportcontrolscentral, has responded:

“Apologies for the delay in this backorder. It took 2 weeks instead of the anticipated 1 week due to manufacturer timelines, which can be unpredictable. We appreciate your understanding ! If you have any questions or further comments, please feel free to reach out to "support@controlscentral.com." ”


Verified
4/5

2024-02-01

"Could not get a spec sheet on the Grabber tool"


Rep reply posted 2024-02-08
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for bringing this to our attention ! Please reach out to our support team at "support@controlscentral.com" for further assistance. We are here to help !”


Verified
5/5

2024-01-31

Crazy Easy

"Website was easy to find needed component "


Rep reply posted 2024-02-08
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive feedback! We're thrilled to hear that our website made finding the needed component easy for you ! Thank you for choosing Controls Central for you HVAC parts needs. ”


Verified
3/5

2024-01-29

bull that shipping is more than the part

"bull that shipping is more than the part"

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Rep reply posted 2024-02-19
A rep from Controls Central, supportcontrolscentral, has responded:

“We sincerely apologize for any inconvenience this may have caused. At Controls Central, we are actively working to secure better shipping rates with our vendors to provide you with even greater value. We value your feedback and appreciate your patience. Rest assured, our commitment to improving your shipping experience remains unwavering! If you have any further questions or comments, please feel free to reach out to "support@controlscentral.com." ”


Verified
5/5

2024-01-29

"Parts in stock , easy to order , fast shipping "

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Rep reply posted 2024-01-29
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive feedback! We strive to provide seamless service with readily available parts, easy ordering, and swift shipping. Your satisfaction is our priority here at Controls Central! ”


Verified
5/5

2024-01-24

We have heat!

"This module fixed our heat problem!"


Rep reply posted 2024-01-29
A rep from Controls Central, supportcontrolscentral, has responded:

“We're delighted to hear that the module successfully addressed your heat problem! Customer satisfaction is our top priority, and we're thrilled that our product met your expectations. Thank you for choosing Controls Central for your HVAC parts needs ! ”


Verified
5/5

2024-01-21

Universal relay

"Device works as promised. Easy to install. "

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Fantastic to hear that the Universal Relay delivered as promised! We greatly appreciate your business - hope to serve you again in the near future! ”


Verified
5/5

2024-01-19

SEAMLESS

"SMOOTH ORDERING, EASY AS PIE."

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your 5-star review ! We aim for a seamless experience here at Controls Central. If you need anything else, just let us know!”


Verified
5/5

2024-01-18

Control Central Review

"Fast Tax Exempt Certificate approval."

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Rep reply posted 2024-01-22
A rep from Controls Central, supportcontrolscentral, has responded:

“Glad we could assist promptly! Thank you for choosing Controls Central! We appreciate your business.”