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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.84/5
Customer service:
4.26/5
Return/Replacement policy:
3.63/5
Featured Review


Verified
5/5

2024-08-02

Easy to navigate web site and easy ordering

"I was searching the Internet and found the item I was searching for and it brought me to your company. I was not disappointed."


Rep reply posted 2024-08-13
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad you found our website easy to use and that we met your expectations. We look forward to serving you again at Controls Central!”


Verified
5/5

2024-08-01

GREAT PRICES AND SERVICE

"GREAT EXPERIENCE WILL DEFINETLY USE AGAIN"

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Rep reply posted 2024-08-13
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the positive feedback! We're thrilled you had a great experience. Looking forward to serving you again!”


Verified
5/5

2024-07-31

Excellent working actuator to fix issue

"Actuator was exact model I expected to replace older faulty model in home. Received moderately quickly with excellent packaging to protect the model. Works perfectly. Thanks!"

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Rep reply posted 2024-08-13
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for the feedback! I'm glad the actuator worked perfectly and arrived in great condition. If you need anything else, feel free to reach out!”


Verified
5/5

2024-07-29

Reasonable Price and Quick Shipping

"The price of our parts was competitive with other sellers and they arrived quickly after ordering."

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Rep reply posted 2024-08-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're happy to hear you found our prices competitive and that your parts arrived quickly. We've got you - here at Controls Central for all your HVAC parts needs!”


Verified
5/5

2024-07-29

On-line ordering

"Ordering parts on-line is a breeze. The prices are listed and a record is kept of past supplies ordered."

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Rep reply posted 2024-08-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the feedback! We’re pleased to hear that you find our online ordering straightforward with clear pricing and order history. We appreciate your business and hope to serve you again at Controls Central! ”


Verified
5/5

2024-07-27

These people are good

"Got exactly what I needed when I asked for it. Good pricing also"

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Rep reply posted 2024-08-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for the kind words! We're glad we could provide exactly what you needed and offer good pricing! Hope to serve you again at Controls Central!”


Verified
5/5

2024-07-20

Great!!

"Fast, easy and parts show to be in stock."

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Rep reply posted 2024-08-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Thanks for your feedback! We're pleased to hear you found our service fast and convenient, with parts readily available here at Controls Central! ”


Verified
5/5

2024-07-19

Great service

"Great price and service will continue using your company for future purchases "

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Rep reply posted 2024-08-09
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We’re glad you’re happy with our service and look forward to assisting with your future purchases at Controls Central!”


Verified
5/5

2024-07-19

Great Experience

"When I called tech support for some help not only did someone pickup immediately but I could clearly understand them (as an American). They were super helpful, sent me parts breakdown and link to the part I needed. Ordering was easy and had the part in two days. Just outstanding service! Would highly recommend this company."

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Verified
5/5

2024-07-18

Excellent experience on a very small order

"Product was competitively priced, had a breakdown on the listing confirming it was exactly what we needed, shipped out quickly, and Controls Central followed up with a phone call a few days after the order to make sure we got everything in good shape."

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Rep reply posted 2024-07-23
A rep from Controls Central, supportcontrolscentral, has responded:

“It sounds like you had an excellent experience! Competitive pricing, clear product details, fast shipping, and thoughtful follow-up — that's what Controls Central strives for. We hope to serve you again in the near future!”


Verified
5/5

2024-07-17

Ann's the best!!

"I forgot to send my Resale Certificate when I originally opened my account, I called & spoke with Ann, she stayed on the phone with me until she received my certificate & updated my account. Now that's what I call fantastic customer service. Thank you Ann !!"

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Rep reply posted 2024-07-23
A rep from Controls Central, supportcontrolscentral, has responded:

“That's fantastic to hear! Ann's commitment to assisting promptly and efficiently really made a difference. Glad she could help you out! We thank you for your business and looking forward to serving you again at Controls Central!”


Verified
5/5

2024-07-11

Great customer service

"Ann was very helpful in the purchasing process and stayed on the phone with me while I completed it to make sure it went through. "


Rep reply posted 2024-07-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for sharing your experience! We're glad to hear that Ann provided great customer service and ensured a smooth purchasing process for you. We appreciate your feedback and look forward to assisting you again soon at Controls Central !”


Verified
5/5

2024-07-09

In stock at great price

"Always have what I need in stock and at a better price than my local wholesaler. Quick ship, too."

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Rep reply posted 2024-07-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your review! We're thrilled to hear that you consistently find what you need in stock at a great price. We appreciate your business and look forward to serving you again soon!”


Verified
5/5

2024-07-14

Blower

"quick, easy checkout, price for unit was below market."


Rep reply posted 2024-07-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're delighted that you found the checkout process quick and easy, and that you were able to purchase the blower unit at a competitive price below market rates. We appreciate your business and look forward to serving you again in the future!


Verified
5/5

2024-07-14

Easy and Quick

"We found the part we needed. It arrived quick and cheaper than other options "


Rep reply posted 2024-07-16
A rep from Controls Central, supportcontrolscentral, has responded:

“Thank you for your feedback! We're glad you found the part you needed quickly and at a competitive price. We aim to provide efficient service and quality products here at Controls Central. ”