"I was able to find the factory part that I needed at a good price, hopefully the correct part shows up. "
"The price cannot be beat and shipping time was reasonable. "
"Just needed one switch but Daniel was patient and very helpful. We had no hot water without the part so it was important. Ordered midday Friday and it was shipped that day, received it Tuesday to a very remote locale despite a zip code problem. It was also the best price and the best service. Thanks"
“Thank you for your feedback! We're delighted to hear that Daniel provided patient and helpful service, ensuring you received your pressure switch promptly despite challenges. We're committed to providing the best prices and service. Please let us know if there's anything else we can assist you with in the future at support@controlscentral.com!”
"Great service easy ordering!"
“Thank you for your feedback! We're glad to hear you had a great experience with easy ordering and great service. We appreciate your business!”
"Cool but pricey for the most part "
“Thank you for your feedback! Your input is valuable to us. We strive to keep our prices competitive while providing quality products and service. Please feel free to reach out to us for any questions or concerns at support@controlscentral.com. ”
"Awesome customer service. Support person was adament about getting me the correct motor"
“Thank you for your feedback! We're thrilled to hear that you had a positive experience with our customer service. We're committed to ensuring you get the right products. Thank you for choosing Controls Central for your HVAC parts needs!”
"No shipping to Puerto Rico even though is listed in the address state"
“We apologize for any inconvenience caused! Note that we do ship to most U.S. territories, including Puerto Rico. If you encounter this error, please reach out to us directly so we can resolve it promptly. Call (877) 482-2236 or via email "support@controlscentral.com."
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"Lowest price local or internet. Fast shipping and responsive to my inquiry. I will be back. "
“Thank you for your stellar review! We strive to make it a smooth process as humanly possible. Looking forward to serving you again at Controls Central!”
"They got me the factory parts I needed. After looking all over they got it for me. "
"found the part and the order was quick and easy"
“Great to hear! Thank you for your feedback on the quick and easy ordering process.”
"I called to find out how to do a tax exempt sale, and was given instructions. I registered online, sent my tax exempt certificate and within minutes was good to go and order. That efficient and pleasant service makes my day and job much easier! Thank you!"
“Thank you for sharing your experience! We're glad we could assist you efficiently. Hope to serve you again for all your HVAC parts needs!”
"I ordered a blower assembly and had absolutely no problems it was one of the easiest orders I've ever had. I will definitely be ordering from this company again when I need more things. They even got the order there early. Thank you for making this an ease and so simple."
“Thank you for your feedback! We're thrilled to hear your order went smoothly. Looking forward to assisting you again in the future at Control Central!”
"Couldn't log in with email and password reset email never arrived"
“We apologize for the inconvenience this has caused! Please feel free to reach out to us at support@controlscentral.com so that we can assist you with addressing your concerns. We're here to help!”
"Easy checkout just found out about your company. I hope to do more business with you but you should have free shipping"
“We're glad you had an easy checkout experience and discovered Controls Central! We appreciate your feedback on shipping costs to make future improvements. Thank you !”
"Website was easy to navigate. Too easy."
“We're glad to hear our website was user-friendly for you! Thank you for your feedback and for choosing Controls Central for your HVAC/R Parts needs !”
"ordered 2 thermostats,,paid etc.they called several days later. Can not ship to Mi cause a tiny mercury switch was in them. Waited and waited,,,no refund,,,,,had to call them. Nice lady to talk to,,,,,finally refund was pending with pay pal. A common home furnace thermostat . How ordinary of a control can you get? The very best use of mercury is a mercury switch on a bimetal spiral that moves with temperature change. They might as well go out of business if they can't sell a good thermostat. Why was this not listed on the websight in the first place? I really hate writing this but this company keeps wanting to know how my purchase went. I deleted the email 3 times. They will not give up! So you got your answer!"
“Thank you for your feedback. We apologize for any inconvenience caused. Shipping a mercury-based thermostat is against state regulations, which was clarified by our customer service team. We appreciate your understanding and wish you the best in your search for an alternative solution!”
A rep from Controls Central, supportcontrolscentral, has responded:
“Thank you for your feedback! We're thrilled to hear that you found our pricing unbeatable and that the shipping time met your expectations. We appreciate your business and look forward to serving you again in the future!”