ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
CoolBreez

8 reviews
2.50 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-02-08

"I had a similar experience to "earthrover" below. My credit card was promptly charged but no order was shipped. Emails and phone calls were never answered. I was ripped off.

I don't recommend Coolbreez.com unless you feel compelled to donate your money to them. Just don't expect anything in return.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
Being knowledgeable
N/A
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2003-10-06

"Absolutely the worst business I have ever dealt with.

Product was ordered, paid for and never shipped. Multiple e-mails and phone calls to them have gone unanswered. It is impossible to reach anybody in this company. I can only speculate that they are on the verge of bankruptcy, and nobody is left to answer the phones or respond to e-mail.

As far as I am concerned these people are crooks.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-21

"Prompt service and good price. Ordered Swiftech MCW50 waterblock for my geforce4ti. Used ups 2 day service. received as scheduled, well packaged."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-08-22

"I wanted to modify my system at work for better performance. After shopping around and finding out the latest innovations, I found CoolBreez. I really appreciate their guidance and technical help. They went out of their way to assist me in making my selections. The value their customers. I was very satisfied with them and wanted to let others know."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-17

"I recently placed my 3rd order with Cool breez. Like my first and 2nd order, I received all my items on time and got the best prices around. I will definitely order from them again ! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-08-05

"Ordering from them was relatively simple. They processed it very quickly but it took longer for me to receive my order because the address on the package was wrong.

When I finally got my order the condition it was in was less than satisfactory. The heatsink had bent pins and Arctic Silver 3 grease was all over inside the box (the cap was off).

I emailed them several times about the delay and packaging issues, I never got a reply. Overall, I'm not satisfied with their service. I'd think thrice about doing business with them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-08-01

"Ordered on the 22nd, 25th not shipped not in stock, already charged my mastercard their answer as pasted below.... WHY DID THEY CHARGE WHEN NOT IN STOCK ??? Canceled order

We really appreciate your order for the Swiftech MCW462- U and Arctic Silver 3. Due to the delays with the manufacturer (Swiftech)
we anticipate receiving the MCW462-U by end of next week. We do apologize for any inconvenience this may cause you.

In order to provide a good shopping experience with Cool Breez, let us know if you would like to add a product to your order "up to $10.00" Free of charge.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-07-30

"This was my second order with CoolBreez. All my emails were answered within minutes, the owner is very helpful, friendly and courteous providing outstanding customer support. Items were well packaged and sent on time. An A+, highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process