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Coolbidnow.com

7 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2007-06-04

"PRETTY BAD COMPANY !!! dont ever bother checking their website!!! They say ship + tracking number 1-2 business days.. We are June 6th 2007 i made my order on April 10th !!!! still no parts and still no tracking number sended over 100 emails (have them all in proof) Not even 1 answer!!!!
I will contact my credit card for a refund.

"

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Verified
5/5

2007-02-24

"Fast shipping. Merchandise delivered as promised. A very smooth transaction and a very pleasant shopping experience."

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Verified
1/5

2006-07-14

"whatever you do, DON'T BUY from this company!! i've waited 5 days,and still no tracking #, when the site says it will ship in 1 or 2 business days. also, no-one awnsers the customer service email adresses (why am i not surprised?)"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
N/A
Being easy to reach
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2006-05-17

"Took 3 weeks for delivery
Unable to contact anyone
High shipping and handling charge
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2006-01-09

"Placed my order as this was one of the few places that had the cpu fan I was looking for. Said item would ship next business day. well after no tracking info was sent, I called and emailed to inquire as to my order status and nothing. Can't get any responses at all. Don't buy from this place no matter what."

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Is consumer focused
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Is committed to quality products and services

Verified
1/5

2005-10-31

"very bad communication and customer service. took 2 weeks to get them to send the package after sending about 20 emails to all their adresses threatening to get paypal to get my money back. i was nervous i had lost my money. thank god they shipped my stuff. please do not buy from them. it will put you under great stress, they may not end up shipping it at all."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
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Is trustworthy

Verified
1/5

2005-04-11

"Very poor customer service or NO customer service at all. I emailed the store because the item that I was tracking remained on hold for several days. It turned out that the item was backordered even though it was said to be in stock at purchase. The info on this was found after a week of repeated emails requesting the status. After trying to cancel the item, the store remained unresponsive to emails. I requested a verification on the cancellation of my order but the item still shipped out a week later. I never did hear from the store about cancellation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site