"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"SO FAR GOOD, WE'LL SEE WHAT HAPPENS. YOUR SITE SEEMS GREAT THOUGH!"
"Very easy and well priced."
"Great experience!
Super efficient and a wide selection "
"So happy I found this site to purchase my frames from. Thank you and Thank you for the discount."
"So happy to get these frames I love for less! Two pairs also!"
"Thanks, will order next pair soon."
"Good pricing! I haven’t received them yet so I can’t rate fairly right now "
"Very nice price on glasses! "
"I called in advance about returns. You are at fault for not informing your clients ON THE WEBSITE about returns. "
"This is the first time I've ever ordered glasses online, and I was fortunate enough to speak to a young woman named Genesis in Customer Service. Genesis was knowledgable, kind and patient, and helped me navigate the process of ordering the correct size frame and type of lens that would most benefit my needs. I would definitely recommend this company, and this Customer Service Rep, to anyone in need of new glasses! And, to make this even sweeter, this company carries the frames I had chosen elsewhere, and their price was considerably lower than any other site or physical location I had shopped! Seriously, the frames ranged in price from $330- down to
coolframes.com's price of $94-! Five stars all around!"
"Final steps don't show what I actually ordered, your site cuts off the right hand side and I never had that happen on any site before and I tried 3 or 4 times.
Jim Butterfield
***-***-****
ordered Safilo 3022P gold 145
"
"Second time I have bought from Cool Frames, best price on internet"
"Service is good great and easy to use. Will recommend to my coworkers"
"Great website and easy to use menus"
"Easy quick user friendly now I can see!!"