"Customer service representative had an attitude which made the experience less than positive. Did not show a willingness to address my concerns with the processing of my credit card- then hung up with out any proper goodbye.
I like the fact they have a physical store, in my geography, so went ahead with the sale, but did leave me with a negative impression of the business."

"They had my glasses I broke, originally $450 and I got them for 200 on the site. "

"They tell you if you'll give your email they'll give you $10 off when you go to sign out they won't accept the code because they say it was on sale already."

"I have been looking for these glasses for a long time. I am SO excited to finally have them! "

"glad you had the glasses I needed. they don't make them anymore"

"How much simpler can they make.
Easy process, excellent choices."

"Finally found frames I was looking for. I've had them before and my optometrist did not have them any more."

"Easy site to use. Can’t wait to get the frames"

"I was only looking to replace my frames and did not need new lenses. This is the best place to look for frames that are no longer available in the optometrist office. "

"Website is a little glitchy, Lenses options have an irritating user interface (using 4 different pull-down windows to select simple lenses with zero desired additional Add-on features is pretty redundant), add on features are too costly, the Dilli Dalli glasses should allow the purchaser the opportunity to select their preferred color choice of the strap that comes with the glasses, Customer should be able to require a signature upon delivery at checkout."

"Website was easy to navigate! "

"Couldn't ask for an easier order process and glasses were a great price"

"Great experience looking for a replacement frame. Found it immediately...."

"Great company. Real glasses. Answer the phone all the time!"

"Great frame for an amazing price."