"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"Excellent customer service and great quality products, at the best price."
"Overall great experience. Unsure why online system would not let me set up new account (so I had to call and email). My second time ordering (did not set up online account then) from Cool Frames so I do trust them (I had the previous prescription checked locally to make sure it was accurate). Thank you! "
"I like the style of frames, but I thought perhaps it would be less expensive on line. But I did have a lot of add ons for eye protection, transition, blocking etc. So you get what you pay for I guess."
"I had a bit of a bump as I didn't order my lenses when I ordered by frames BUT Genesis provided excellent customer service and got me sorted out. "
"doesn't tell delivery time"
"I think you guys have a great web site "
"It was fine. Would of liked to see more selections but for some reason I was stuck on one page. "
"Was able to find the exact frames I lost that I paid 3 times the price for, a much lower price "
"It was ok but this review is a pain in my ****!"
"I appreciate the chance to order a replacement for a broken frame."
"Super easy and the cheapest price"
"i found the frames i wanted but they cost $14 more on this site; my card worked in this site but not the other one - cool, they'll be on the way soon !!"
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"Easy to order and efficient "
"Very easy to checkout. Found what I wanted at a lower price than other top hit eyeglasses/sunglasses online retailers. "