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Product & services pricing
4.33/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.43/5
Customer service:
4.30/5
Return/Replacement policy:
4.50/5


Verified
5/5

2024-09-27

Great customer service! Would buy again!

"Fast shipping! Product arrrived as described!
"

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Verified
4/5

2024-09-20

Printer works fine

"I ordered a printer, they sent it and it was exactly what I ordered and shipped promptly. My only complaint was a few too many verifications via phone/email before they would ship. "

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Verified
1/5

2024-09-18

no support

"I just ordered the printer, hope it works.

tried to ask a question , through your chat. Said it would be 6 minutes. after 30, I logged off , order the printer anyway.

will think about ordering again after I receive the printer.
"

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Verified
5/5

2024-09-17

BROTHER PRINTER

"Everything went great. Thank you!"

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Verified
5/5

2024-09-12

Great for a Work Horse Printer

"I needed a durable work horse printer. Found what I needed and Sy was helpful and knowledgeable."

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Verified
5/5

2024-09-11

Customer Service

"I truly appreciate your level of customer service. Receiving a call to confirm my order was great because it showed me that the company is legit and cares about their reputation and customers. I also received the printer faster than expected. Thank you! "

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Verified
1/5

2024-09-11

Full pricing not disclosed upfront

"The site does not allow for you to see the full price. Customers are required to call in and find out how much shipping and tax costs. If those fees were shown upfront, it would save time for customers to make the best decision."

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Verified
5/5

2024-09-11

Thanks for the Printer

"I ordered a printer and it actually arrived a day EARLIER than expected. Thank you! The printer itself is working great. I hope it lasts for years and years...."

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Verified
5/5

2024-09-04

Great Purchase !!!

"Printer received was great!"

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Verified
5/5

2024-08-29

Great experience and helpful advice buying a refurbished HP Printer

"Confirmed exactly what I was purchasing and the price, service and shipping were all on point! I'd do business with them again!."

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Verified
5/5

2024-08-27

Excellent experience

"Found what I needed, at the lowest price as well. Great customer service and my product was delivered when they said it would be delivered. I will shop with Copyfaxes again."

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Verified
5/5

2024-08-25

Honest and knowledgeable

"Knowledgeable honest advice. Reasonable shipping and fast. "

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Verified
5/5

2024-08-12

The sale went well thank you

"Very helpful sale thank you"

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Verified
5/5

2024-08-08

as hoped

"Our office uses four copy/fax machines. One of them is used more heavily than the others and therefore wore out quicker. I wanted to replace it with the same model so we could use the same ink cartridges (as most people do, I have a closet full of obsolete ink).
I found this replacement that was refurbished and so far it has worked as expected.
"

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Verified
5/5

2024-08-07

Good prices/shipping rates/customer service!

"I ordered a printer today and the price at Copyfaxes was lower than at Wal-Mart and Amazon... shipping was also quicker with Copyfaxes! I got great online assistance from Tom and Kevin was super helpful over the phone. Very satisfied so far! : )"

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