ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Cord Camera

6 reviews
5.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2008-01-17

"Posting on a camera forum indicated that Cord Camera had a sale on the Nikkor 70-300 VRII lens for a great price with shipping included. Based on other forum members commenting on having prior good transactions and the price w/shipping being at least $70-100 lower than at other top-line vendors, I placed Internet order on 12/28/07.

Unfortunately, the orders exceeded the inventory on hand. Was notified by e-mail of this issue (albeit a few days later due to holiday weekend) and was given the option of cancelling w/full credit card refund or to wait for next shipment and they would honor the price (Original Sales price was indicated as being a mistake).

As promised, lens was shipped on 1/8/08; arrived on 1/14/08 and all was as promised/expected.

My KUDOS to Cord Camera for being proactive and following through with being a reputable and stand up Internet vendor. Highly recommend considering their offerings and doing business with them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-11

"Excellent Camera Store with top notch customer service. Looked high and low for a discontinued camera. I found one at Cord Camera and placed the order. They contacted me that the only one they had left was a display model that was in mint condition. I am very picky on my cameras, but they assured me that if it was not mint that I could return it. The camera was just as they described (MINT CONDITION). These people are the real deal. Great to deal with and honest.
Thank You Cord Camera !!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-06-28

"CALLED CORD AROUND MID-DAY ON WEDNESDAY, JUNE 21ST. PLACED ORDER FOR NIKON D50 KIT AND GAVE THEM DEBIT CARD NUMBER. ALSO TOLD THEM THAT I NEEDED DELIVERY BY THAT FRIDAY (JUNE 23RD) FOR A SPORTING EVENT ON SATURDAY. PRICE WAS EXTREMELY COMPETITIVE, SALES PEOPLE WERE KNOWLEDGEABLE AND VERY EASY TO WORK WITH. PAYMENT CLEARED THE DAY OF ORDER AND CAMERA WAS SHIPPED. IT ARRIVED AS SCHEDULED. THESE GUYS ARE GREAT. INTEND TO DO MORE BUSINESS WITH THEM. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-02-09

"I ordered a Nikon lens from Cord on an eBay "buy it now" offer. Their price+shipping for this particular item was about 25% less than the reliable online camera superstores. I was not able to complete the transaction online because of a problem with their website and I ended up calling their 800 number. The woman answering the phone was efficient, courteous and knowledgeable. The order was shipped and delivered quickly and the lens was as expected with all warranty papers included. I would definitely purchase from this store again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-01-21

"I purcahsed a Nikon camera on one of Cord's ebay "Buy it Now" offers. Connection problems at my location would not allow me to complete the translaction. I called their location and quickly took care of my order over the phone. The salesperson was cordial and very professional. There was zero pressure to add additional items. The cost of the item was very, very competitive and it was shipped and delivered exactly as promised. The camera arrived with an accompanying envelope from Cord which contained all of the paperwork and information I needed. A very professional and classy operation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-01-12

"Bought a Nikon lens from them through E-bay. The lens had just come out. Cord Camera were one of the few venders who had it in stock. Unlike the other venders who wre price gouging Cord asked the retail price. Was delivered promptly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services