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Core Computers

3 reviews
1.67 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-06-11

"DO NOT buy from this merchant. These guys sell refurbished garbage (a la UBid) that does not work--and when you want a refund, they will give you the run-around from their Dennis Miller-esque prick (a.k.a., Tony Romano). I repeat: DO NOT WASTE YOUR HARD EARNED MONEY ON THIS MERCHANT, PERIOD."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2002-06-02

"I ordered and received computer parts from Core. The motherboard I ordered was defective. It took eight weeks for Cor to get me a replacement. I felt their customer service used delaying tactics to put me off and when the replacement MB finally arrived it failed shortly after I installed it. Core claimed the CD R/W I returned was not defective and sent it back and I feel it is defective. Between the delays, the lip service, and the defective parts, I will not buy from Core again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
N/A

5/5

2002-03-15

"Ordered a CPU online at a good price (found through Pricewatch)and received it fast. Everything went smoothly. This company deserves its high rating."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process