"I ordered a costume for my son at the beginning of December. They were very helpful throughout and quick to reply to my emails.
Despite 1 mix up with my delivery address the package arrived and I have to say it was brilliant. My son was thrilled on Xmas morning, thanks to Maria and all the team. I would definately recommend."
"Cosplay Shopper are, in my experience, the best online retailer for cosplay outfits. I had ordered a costume (Katarina from League of Legends) in late September, though I had doubts whether it would arrive in time due to the experience I have had with other costume sites. I chose expedited shipping to help the process.
Two weeks had passed and I had not received an email confirming dispatch; so I sent an email (on a Saturday) to customer services and let them know that I really wanted the outfit delivered before October 25th. They replied the same day and told me they would let production know and would ship as soon as possible.
I received another email the following Monday with the tracking code and, to my amazement, the costume arrived three days later on the Thursday!
Considering the site tells you that production can take up to 10 working days and even expedited shipping takes 10-15 days, I was very impressed! Not only that, but the costume is amazing! Very high quality; I chose the tailing option and it fits perfectly (definitely worth the $15 extra).
Customer service were professional, polite and definitely acted in the best way possible to ensure my satisfaction! Would recommend to anyone looking for a cosplay outfit."
"Maria and Team,
THANK YOU THANK YOU THANK YOU!!!! My daughter's costume and accoutrements arrived today and all I wanted to say was THANK YOU! I was very worried about ordering something like this sight-unseen but you answered all my questions prior to ordering and allayed all my fears. The quality is amazing and it fits my daughter like a glove. She's so VERY happy with it, and so am I!!
THANK YOU!!!!"
"I just receive today the Ezio Auditore Cosplay! It´s awesome!"
"I Ordered a Dragon Ball Z (Goku) costume from these guys less than 10 days ago and the costume is now sitting in my hands. it is great, the quality is far better than i ever thought it would be. I had concerns that it may not be delivered in time but i contacted customer service and they got onto it straight away for me. I will definately use them again if the oportunity arrises and couldnt recomend them more. (Just look at sizes i mean im about 84kg and 179cm i got an XL where i would normally be a medium or large just pays to look at their sizing chart).
Further to this I ordered another Costume from Milanoo.com 3 weeks before this costume was ordered and they have informed me it will not be here untill late April which will be a two month turn around NEVER USE MILANOO. COSPLAY SHOPPER IS the BEST."
"First of all, The site is so amazing, i love it, easy to use, second, wonderful product, i just got them today, they maintain it very well, I'm so happy about the shipping and the product ,, every thing .. i give you 100%"
"I like cosplay they were very good when my son got the wrong color of costume. Especially Maria she was very nice. She e-mailed me when i return the other one and she emmidiately put another one in the mail."
"The Assassin's Creed costume I ordered came in quick and with great quality. The costume service here is just amazing! If you feel even the slightest freight before purchasing, don't hesitate to ask! The workers there are very friendly and answer most if not all questions! Definitely recommend this site!"
"The customer service of this shop is simply amazing, they were always available to help me and supported me during all buying process.
And the products are perfect, I bought a pair of shoes that are way better than in the pics on the website.
Will definitely buy from them again!"
"I ordered 2 Bleach Outfits and a pair of Boots from this site and am very happy with the experiance as a whole. The costomer support was some of the best I have ever seen(The best of any company of it's kind). The product was amazingly well done. And the speed of both the work and shipping was beyond what I could have expected. To anyone who intends to buy a Anime based costume I highly recommend Cosplay Shopper."
"We are very pleased we bought through Cosplay Shopper. Excellent service. Delivery was Very fast and efficient. Good quality product. Will definitely use them again and recommend them to our friends."
"hello! I ordered the pokemon James costume through cosplay shopper, I needed it quickly so went through priority shipping. Had it within 10 days awesome. problem, I ordered the wrong size! I was so sad, I mailed the site right away, and had a response back in less then an hour! after a few simple questions and some remeasurements my new order was placed the old costume shipped back and the new one under construction. I wasnt expecting the new one in time for anime north, but voila it arrived within 10 days again! my experience with CS has been great and I will be sure to order through them again!"
"I have purchased your Neji costume and I must say that it is awesome! The costume fits me perfectly! (I bought it in size XS) I bought as I said the Neji (young) costume and it was awesome, but I also bought a konoha forehead protector and Naruto shoes (black) All the items were awesome! =) (And fitted me perfectly)
The shipping time was very good to! It said that it would have taken from 20-28 days for my package to come and it took 20 days. I was surprised that it only took 20 days! Really :) Your service was very good to! I talked to Maria and she gave me very good answers on my questions.
I could recommend that you "could" sew pockets on the pants to the Neji cosplay. It would look cooler that way ^^ Otherwise all the items were great!
That was all that I wanted to say for now =) And I am definently gonna buy more cosplays and other stuff from you guys! Thank you! This costume made my day and am gonna weare it proudly on a "Cosplay meetup" named Foxcon here in Sweden! Thank you, thank you, thank you!!!"
"My daughter had chosen a really pretty dress to wear at Prom for Cosplay later on in the year and the Cosplay Shopper Team was fantastic, courteous, thorough, prompt, and wonderful. Even though my daughter's first dress got misplaced due to the postal service, the team kept in touch with me and sent another in its stead and it came in time for her Prom. We will shop with this seller in the future. In addition, the quality and workmanship is excellent. You won't be disappointed when ordering from this company! Kudos to the Cosplay Team!"
"I had an okay experience while shopping here. The costume is accurate, the materials used are high quality, and it fits very well (I only had to alter the pants since I'm short and the pants were a bit too long for me). The only problem I had was with the shipping; It took about 4 months to arrive....So, I would recommend ordering your costume REALLY early if you need it for a con!!! But, when I contacted customer service, they were really nice and helpful! Overall, love the costume, but shipping took FOREVER!!! "