"Great shopping, prices and shipping."
"Excellent experience buying a laptop from Cost Central / Erie Computer. They had the best price on line on a fairly new & high end laptop; I placed the order on-line Sunday evening; on Monday they sent me an e-mail asking me to call them to confirm my shipping address; I reached them Monday afternoon and they quickly verified everything they needed, and the order was headed my way via FedEx later that day. I paid about $31 for 2-day shipping, and the laptop arrived Wednesday morning as promised.
I was very impressed by the professionalism & efficiency of their operation, which compares VERY favorably to Lenovo, who had an order of mine for several weeks before I cancelled it after getting multiple run-arounds & broken promises. Nobody is perfect, (bear that in mind when you see some reviews from folks who have gripes,) but in my experience this week (November 2012) these guys were thoroughly excellent."
"Best price and great service. Creative Images will be using them again."
"Excellent company to deal with. I will definitely be ordering from them again."
"Bad BAd BAD!!! I placed an Academic product through the website and never received shipping confirmation. Called them and was told that I needed to send in proof of enrollment before they can ship it to me. They should've notified me such proof is needed before they can process the order. They also told me that they cannot ship to P.O. Box as i spoke to them over the phone. Aren't you supposed to let me know immediately when I was placing the order that you do not ship to P.O. Box? They just sat back and did nothing until I called and asked. Nice service. Would never ever come back!!!!"
"Worse communication ever. They cancelled an order without my knowledge, not e-mailing or called me, all the while I'm twiddling my thumb waiting for the part. I'll never take my business here again. Steer clear of this company."
"Very fast and customer service is excellent."
"Very Smooth transaction, and easy to use interface. Have used before and will continue to use."
"They heard my question and responsed in a strong positive answer."
"Great to do Business with. Great price friendly service."
"Cost Central is always great to do business with. Their pricing is the best on the internet and everything ships very quickly. Will continue doing business with them."
"CostCentral handled the order quickly and efficiently, as always. On the few times when there has been a hiccup in the order process or DOA hardware, they have rectified the situation in exemplary fashion. "
"Do NOT order from this company. My ORDER CONFIRMATION I received AFTER placing my order says that there are 180 in stock, and my order was CONFIRMED at the price shown. THIS IS A LIE. They phoned me 2 days later to tell me their supplier no longer had them. When I said my confirmation say 180 in stock, the story changed to them being in stock, but the manufacturer was no longer offering them at that price. This makes NO SENSE. If they are in stock, they've already purchased them from the manufacturer. The story then changed to the price on the website being outdated... They had no problem with treating a first time customer this way. There are many other, more reputable, honest vendors out there. Stay away from this one!"
"Originally, I attempted to order a C610n Okidata printer in late July. The cart reported that there were 2 in stock at the time, but I have since learned that items are not automatically reduced from inventory until after sales confirms the order with their warehouse. So unfortunately, I was called three days later (I ordered on a Friday) and we decided to cancel because I needed the printer soon. Upon cancelling, I was offered a $10 credit, which was nice.
I made the mistake of ordering from Databazaar on the 31st. They never shipped anything for over a week, so I finally canceled on August 7th, went back to Cost Central -- which now showed 6 in stock -- and pulled the trigger. They called me back the same day to confirm the order and told the warehouse to ship. The next day I received a tracking number -- but it had actually shipped out the previous day! So here I am two days later looking out for the Fedex truck with my $650 printer for which I paid a total of $389. Thanks! (I docked them 1 star for the initial inventory problem and subsequent delay in communication -- mostly because of the delay --, but added back 1/2 for the $10 credit and later excellent service)."
"Nothing but success in dealing with Cost Central. Fair low prices and great customer service. Would recommend to anyone."