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Product & services pricing
0.00/5
Chance of future purchase:
2.00/5
Shipping & packaging:
0.00/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-03-15

Saved money

"Ordering online save me money and will get out of stock items the same amount of time as ordering in person."


Verified
5/5

2021-03-15

Easy-Peezy

"Easy to use website, found everything I need!"


Verified
5/5

2021-03-14

Easy to use website

"Very easy to use to find parts and accessories."


Verified
2/5

2021-03-07

Beware the "free shipping credit" it is intentionally misleading. Cumbersome, but deep dive for part neumbers is possible,

"The "Free shipping" or, more accurately $200 credit on orders $100 is pure dealer smoke... My estimated shipping on the original order (about $200) was about $130, when I applied the coupon estimated shipping went to $300, with credit applied, shipping was now about $130.
And folks wonder why dealerships have a bad reputation...
"


Verified
5/5

2021-03-04

got the rt shaft

"online help called me back and part was ordered "


Verified
5/5

2021-03-01

Great Price

"Easy purchase, great price."


Verified
5/5

2021-02-25

GREAT SERVICE & PRICE

"WEB SITE IS VERY EASY TO USE AND THE PRICE ON OEM PARTS ARE GREAT!!"


Verified
1/5

2021-02-20

Customer Service is lacking.

"The person in charge of approving online sales doesn't like her job very much. Very unprofessional and straight up rude. I will not be buying from this dealership ever again. "


Verified
1/5

2021-02-14

Too much 1 star

"Horrible my experience, thanks"


Verified
5/5

2021-02-06

Excellent Customer Service

"I was sent the wrong mat but was told what to order and am to be given a full refund on first order! Happy customer! Great Customer Service! Jean"


Verified
5/5

2021-01-15

Online parts ordering

"Online experience was great. Pick up from parts department was easy. I will share my great experience and online price savings with others."


Verified
1/5

2021-01-12

DO TO AVAILABLE SUPPLY WE HAVE TO CANCEL YOUR ORDER.

"What does this mean? Was "available supply" not known at time of order? "


Verified
5/5

2021-01-03

Great customer service

"My issue was resolved in minutes "


Verified
1/5

2021-01-01

Canceled my order

"Cancels my order without even contacting me at all. Never again will I ever buy from this place nor will I ever in my life will I ever buy a Toyota vehicle!"


Verified
4/5

2020-12-23

No pressure

"Good experience with Courtesy Toyota and the sales associate. Informed him what I wanted and did not want on the vehicle. No pressure from the salesman to purchase something or substitute another Toyota not equipped the way I wanted. He was very patience and respectful of my needs.
Will purchase my next Toyota from Courtesy.
"