"Terrible company!
Any customer who attempts to make a return must be ready that Candy Couture will first tell u that u need to accept a store credit that is good for only 6 months! Then once U agree to that, they reduce your credit by exorbitant return fee charges. We spend $270 on a dress and then was forced into accepting the store credit.
Below are the fees and charges they charged against the store credit:
Fees Deducted:
Restocking Fee: $54.00
Freight Cost: $16.00
Handling Fee: $10.00
Return Label: $20.40
TOTAL CHARGES DEDUCTED FROM STORE CREFIT $100+
They obviously never have a repeat customer after they try to make a return!!
"