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Verified
5/5

2015-12-24

"cover your hair's website was a pleasure to navigate. I was very happy with the timing of the delivery. great site for hair accesories.

Laura
"

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Verified
4/5

2015-12-24

"UPDATE - Michelle, a customer representative from Cover Your Hair, saw my review and contacted me. She was extremely apologetic, letting me know that they never received my email. I really appreciate her reaching out to me and working with me to correct the issue. She let me know that the picture of the product was from the manufacturer, and she agreed there were discrepancies. She let me know that customer service is their #1 priority and refunded my purchase without me having to pay for return shipping. I would definitely use Cover Your Hair again due to her effort!

I tried to write the following review on the actual product that I purchased, and it wouldn't let me post! The error message I got the most was, "Sorry, but the product you requested wasn't found." Even though I followed the link in my email to review, and can still search and find the product on the website. Do NOT use Cover Your Hair!

I ordered Beautiful Chiffon Bow Headband on 12/11/15. It was delivered on 12/16. The quick delivery was the only good thing about my entire Cover Your Hair experience, so I gave them 1 star. First, and most importantly, my product looks NOTHING like the picture. There is no bow on a headband. Instead, the way the \"chiffon\" is wrapped around the headband makes it resemble the shape of a bow. It is not squared off with corners, as it appears in the picture, but rather round. It is extremely poor quality, and I was very disappointed to say the least. This was to be part of a NYE outfit. I figured I wouldn\'t jump to the negative review right away, but instead contacted Cover Your Hair. It is now 12/24, and I have yet to receive a response from them. Ironically, I received an email asking me to review the product, and that is what I have decided to do. Unfortunately, it would actually cost me more in shipping to return the product, then just keep it. So they have my money for a headband I will never wear, and I have now purchased a replacement black bow headband from Etsy.
"

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Verified
4/5

2012-09-14

"Overall, it went fairly smoothly. Not sure I would shop here again. From my previous experiences, it largely depended on who sewed my pre-tieds. This time was overall fine, but in previous experiences the pre-tieds were too loose."


Verified
5/5

2012-09-11

"I order 3 headbands and a daisy hair clip. I'm using them on a diaper cake. They look amazing! They also are useable. I recieved a surprize wrap headband. I love it! It goe's with alot of my outfits. No problems with shipping and they keep in touch. I would recomend them and I'll be buying from them in the future. They hold shape well. Thank you, now go shopping."


5/5

2012-09-09

"I had an excellent experience w/this company! Ordering was fast & simple, delivery was swift. I recommend CoverYourHair.com wholeheartedly."


5/5

2012-09-07

"I have shopped with CoverYourHair.com several times. I love their products and their quick shipping and customer service."


5/5

2012-09-05

"great experience! great prices! great service!"


4/5

2012-09-04

"Quick delivery, good quality."

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5/5

2012-09-01

"Great! I have ordered 3 times now, 2 of them have arrived. Items have been consistently well packaged and exactly what I ordered. Shipping is always very fast! I received my last package all the way over here on the west coast in just 3 days!

On my last order I put in a note indicating what color tichels I already had in the hopes that my next surprise tichel would coordinate - and it did!

When I needed assistance from online chat I found that the responses were consistently helpful and prompt. They even helped me out with a discount code to help me get in on a sale that I missed, because I didn't realize it was Eastern Time. They didn't have to do that. It was my fault for not reading carefully, but they went above and beyond.

I am new to covering my hair and have found their videos to be so very helpful. I don't live in a place where there are others I can go to for assistance and so this has meant so much to me to have that help and advice.

Really I cant say enough positive things about coveryourhair.com. I look forward to doing business with them for a long time into the future.
"

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5/5

2012-09-01

"Excellent and easy shopping experience!"


Verified
5/5

2012-08-21

"Pros:
User friendly website
Nice selection
Easy to order
Fast shipping

Cons:
Even though, most items are "one size fits all", some of them are larger or smaller then others. Would be nice to mention it in the description. Some adult hats that I purchased were small on me (I consider myself average size). Likely, they fit my 7 y.o. daughter :)
"

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5/5

2012-08-19

"Very positive. It was easy to order, and the merchandise came promptly."


Verified
4/5

2012-03-06

"Very nice selection of products. Good prices and excellent customer service. "

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Verified
5/5

2012-03-06

"Quick shipping and I absolutely love my tichel! The website is so pretty and I love 'window shopping' there :)"

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Verified
5/5

2012-03-06

"Best place to buy head coverings! amazing service and such wonderful people to work with! only amazing things to say!"

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