ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.14/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.27/5
Customer service:
3.97/5
Return/Replacement policy:
4.07/5

Verified
5/5

2024-07-08

Excellent experience

"Just started using this site - very pleased with the service, prices, and quick delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-08

CPAX is great

"CPAX has offered great service."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-07-08

Great

"I found the right piece for my sleep mask "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-08

Great service

"I ordered some filters for my BIPAP machine and got them promptly!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-07-08

Fast

"Quick and easy! Great products at great prices! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-02

Excellent products and promotions

"Love the free shipping and wide of products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-07

Responsive & Fast

"I ordered a travel unit for a 2 week backpack trip to Northern Europe. The product indicated a prescription was needed, which was a bit confusing because the order seemed to go through just fine and my credit card showed the charge as soon as I finalized the order. I was cautiously optimistic I would receive it in time since I ordered it later than I probably should have. I placed my order on a Sunday afternoon and by Monday morning, I had an email from the seller advising they would need a copy of my prescription. I was able to get this from my doc easily and sent it by email Monday evening. Tuesday morning I had an email confirming receipt of the prescription and indicating the order was being processed. My order even showed up a day earlier than projected and in plenty of time for my trip. Very pleased with the product I received. Was labeled as "certified pre-owned" but appears brand new from what I can tell. My only recommendation is to get a copy of your prescription from your doc before order just to cut out a day or two delay in getting your order processed. Alternatively, the seller could ask for your doc's info during check out so they could get it for you. That would be a nice touch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-07

cpap user

"I am having a problem getting a mask that does not leak, I am having a problem with my eyes swelling at night. I have not had any issues with the returning 30-day money-back. I wish i could find a mask that does not hurt my eyes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-07-07

Charger WORKS WELL

"So far I am happy with the first day of use. I did not get a physical piece of paper listing the one year warranty and since this is my third purchase (first 2 less expensive and from other companies) but with two already stopped working I went for this more expensive charger that advertised the one year warranty. I really would like to see that come along with the actual product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-07

Right on time

"Love it! Already sleeping well!"


Verified
5/5

2024-07-07

Fantastic mask!

"I recently had to start wearing a CPAP, but cant stand things touching my nose. The full face mask is a blessing. I'm still getting use to wearing a mask at night, but I'll be wearing this one for a long, long time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-06

Exactly What I Needed

"Been searching for replacement part for weeks. Easy process and easy check out!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-07-06

Satisfied breather.

"Hapy that I found these masks and the price was reasonable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-06

Brenda W

"Easy. Prompt and helpful on the phone. Great price. Friendly and anxious to please when dealing with a representative."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-06

EASY to SHOP

"I got the parts I needed with a fair price and a good discount. Many thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases