ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.14/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.27/5
Customer service:
3.97/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-12-02

Smooth purchase

"Product arrived in good condition "


Verified
5/5

2024-12-02

It’s all good

"It showed up when it said it was gonna show up"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-11-30

CPAPX Customer Service

"I had issues with some CPAP Masks and i contacted them via texts and was offered information and guidance to resolve issue. I wound up returning a mask that i could not get to seal properly. I ordered a mini mask and just received it and used it one night and it sealed perfectly. One night does not make a success, i will see how it goes going forward. I highly recommend this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-30

Excellent service

"The entire process was simple, straightforward and highly efficient. It was amazing that the correct product was delivered within 48 hours."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-11-30

Excellent

"My experience with CPAPX is wonderful, I will continue to utilize the company in the future! Thank you guys. "


Verified
5/5

2024-11-30

Shipped quickly and accurately

"Shipped quickly and accurately. Was a reasonable price with the discount."


Verified
5/5

2024-11-29

"Great service in just a couple days "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-29

FIRST TIME ORDERING

"Excellent prices, variety of products and free shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-29

Fast shipping good product

"Happy with all my stuff. Fast shipping great products."


Verified
5/5

2024-11-29

Great Customer Service

"Easy to work with. Stayed in contact with me and my Dr to get the required prescription. Travel CPAP came in ahead of time. Refurbished CPAP was like new. Intend to get my supplies from CPAPX."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-29

Great experience

"Received item quickly & it was as I expected."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-28

Fantastic

"Fast shipping! Their website is very easy to use!"


Verified
5/5

2024-11-28

awesome company!

"Great product, great price and free shipping- winning combination!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-11-28

CPAPX 4. — USPS 1 ???

" USPS Dropped the ball on this being a 5 just so everyone knows.
CPAPX done their job. They got the on 19th shipped it the 19th give me an estimated delivery 22nd .
USPS RECEIVED IT A THE HUB B-HAM 60 miles from destination OVER THE WEEKEND. It went to Nashville back
BHAM so they say tonight.
Maybe the package will show this Friday . I HOPE THE PACKAGE GOT SOME GOOD SIGNATURES WHILE IN GUITAR CITY.
CPAPX DONE THERE PART.
Shame on the USPS. for holding up the order.
I’m glad we wasn’t a customer that was dependent on the delivery.
Happy Holidays to everyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-11-28

Wouldn't accept return

"The attachments I ordered for my backup battery didn't work with my backup battery. I tried to get a refund but they refused to give me one because I had opened the package. I don't know how I would have been able to see if it worked with my backup if I didn't open it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges