ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2018-03-20

Huge customer service Issue

"I called after an email I received about my order being placed on hold. I called to remove the hold. The representative informed me of my address having a large number of "Fruad". Apparently the address I live at for the last 10 years has several accounts with this company and this is the first time I have ever used their site. Also had an issue with me using VOIP phones, sorry I work for a company that uses IP phones and I gave you a google voice number since I dont trust new companies with my cell number. The guy basically told me to order again with them using Paypal or go somewhere else. Glad their technology issue kept me from using them. They need to get their stuff in order, or lose business (which the guy didnt care when I said I wouldnt be using them)."


Verified
5/5

2014-09-24

"I've purchased 8 different times from CPO Milwaukee since 2011 and have never had any problem with any orders. They've always been complete and the tools are new when purchased as new and practically new when refurbished items were ordered. I'm very happy and will continue to purchase from them along with the other brands in CPO Outlets."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-10

"I ordered a reconditioned nail gun on a Friday about 3:30PM. I used their free standard shipping option. The nail gun arrived this morning, Monday about 11am. The nail gun is in great shape and looks almost brand new, typical Milwaukee refurb. It came with a case and other accessories I didn't expect to get. The nail gun was $60 less than retail for a new one. I am very happy about the price and the shipping time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A