"Software is software - irrespective of where it is purchased. So what makes Creation Engine better? How do they continually distinguish themselves when compared to other software vendors? Why do we keep returning to order their products?
They are, simply, the best source for our software, because they maintain great inventory levels, have courteous and knowledgable staff and, consequently, the best service; staff who consistently meet or exceed their promises.
Margins for all software distributors are not significant so it's always a pleasure to note that their responses to our questions, their service and their excellent prices have all been maintained over the four years we have been buying software from them.
In a highly competitive world of mediocre service, in a world where you rarely speak to any associate, in a world where a "Take it or leave it" attitude prevails, they have really distinguished themselves. And they continue to do so...
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"My experience was extremely positive. It was easy to validate my status as a student, and I received my validation very quickly. I purchased a 3d Connexion mouse and the price was the best out of all the other websites. The mouse I purchased from Creation Engine arrived much quicker than the textbooks I ordered on the same day, all with regular shipping. I will be using this website again in the near future for some other school purchases."
"I ordered the 2010 MS Access on 8/11 and received it in 2-3 days through FEDEX Ground. I expected at least a week! There was no issue with the use or its activation of the software. Moreover, I inquired of their customer service about buying a 2nd copy. They replied in one business day and told me I could purchase a second copy but did I remember that MS's policy allowed me to use a copy on my notebook computer as long as I only used one at a time. That was exactly what I needed! So I have the highest regard for this company!"
"I'm very pleased with the price of the product I purchased and most impressed with customer service. My product came without a registration number (no fault of Creation Engine) and when I called, the person that handled my inquiry was courteous and within minutes of my hanging up, forwarded me a copy of an email he sent off to the parent company with my problem. Would highly recommend and will shop here again!"
"Ordered Adobe Acrobat Pro 9 educational and the transaction was excellent. The price was very good, their communication was excellent, they verified my educational status quickly, and they shipped very quickly. The shipping could have been less expensive (or free!), but seriously, no real complaints. I have not had any problems and so I cannot vouch for their customer service. However, what I can attest to -- great prices, fast shipping, well shipped item, item as described, and excellent communication -- no complaints. I will order from them again."
"I was able to get the product I wanted shipped overnight (for a reasonable shipping fee), and when I realized that I had selected the wrong version of the product (my mistake), Creation Engine was able to work with the manufacturer (Maxon) to okay an upgrade to the version I needed within hours, for the difference between the original prices. Very happy with this company. Very friendly and efficient sales staff."
"I am svery impressed with this company's way of doing business. I placed my order online and then phoned the next day with a question. My call was answered quickly and so was my question. I received the software I ordered, no surprises, no problems. Very smooth transaction - will use this company again."
"Creation Engine is the place to purchase software for anyone involved in education or with a nonprofit organization. It is a one-stop shop for discounted software. I have ordered from them many times and their service is the best. Their service is fast and efficient. If I have any questions or seek recommendations they are very professional. I would highly recommend Creation Engine to anyone."