"Seiko watch exactly as described and excellent shipping tracking from Singapore to Scotland from DHL in 5 days over a bank holiday weekend . I would recommend creation watches without hesitation and will be using their service again.Seiko box but probably not the exact correct one but this doesnt bother me."
"I ordered two Casio watches.
They were going to be given as presents, so I asked them if they come in a box. They replied that the watches come in original Casio boxes.
Unfortunately, both watches arrived inside a single plain postal carton box and they were thrown in it only wrapped in cheap plastic bags.
I contacted them to complain because I couldn't give the watches as presents and they replied that their provider doesn't supply boxes for these watches.
In another email they said "Under 75 USD watches, we do not send boxes".
Not only this was not written anywhere in the products webpage, they had gone further in deceiving me by assuring me via email that the watches will be in their Casio boxes.
I wrote reviews of the watches at the relative webpages of their website and mentioned the fact that the watches come without a box. CreationWatches deleted my reviews after a while.
They never explained why they lied saying the watches will be in their boxes or why they deleted the reviews.
They could at least do the simplest thing, say they are sorry. Or honor their customer service and send a couple of boxes after all the fuss.
But they never did either.
Very disappointing experience with them, pure liars and worst customer service ever."
"We purchased a Citizen watch (JP1060) online that stated it was 47mm. The exact SAME watch with a different colored face (also on their site) was listed as 42mm. When we pointed this out via email, Vanya replied and was indignant and argued with us sending us a picture of the sizing, telling us we were wrong. (They included the crown which US standards do not).
So, in trying to return a watch that was NOT AS DESCRIBED, I am responsible for the original shipping (which was initially free) and return shipping to Singapore. Terrible customer service!
Buyer beware unless you are absolutely certain that you are keeping your timepiece!
"
"Great service and really fast delivery, highly recommended!!!"
"Very satisfied about my order! It is the first time I bought in this site, and i'm sure to order again.
About the watches, I received what I was expecting. But I don't had the original box"
"Perfect purchase and Fast delivery , you can follow the shipment from begging . The watch arrive me from Singapur in 3 days without taxes . For sure the next watch will buy with you.
"
"I'm very happy with the service. The watch arrived in a few days, perfectly packaged and in mint condition.
The watch would not have arrived earlier had I ordered it from a domestic store.
The customer service feedback was also excellent.
I highly recommend CreationWatches!"
"Very fast delivery. Watches good as promised. Would definitely buy here next time!"
"Nice watch, delivered on time, love it, love it, love it"
"-Watch ordered on wednesday 06 April @00:43 Paris time
-Delivered on on Thursday 07 April @16:09 Paris time to my doorstep.
Tks for quick and best services, recommend to all watches lovers :-) "
"Ordered a Seiko Prospex Turtle Automatic Diver's 200M SRP779K1 SRP779K Men's Watch -- ordered 02/04/2016 and item delivered to me in New Zealand just 5 days later!
Watch is just great! first time buyer on this site and will definitely be back! recommended great product and great service, the communication and updates were very prompt and timely.
Many thanks! I'm loving my new Turtle ;-) "
"Ordered a beautiful Seiko 5, the delivery was extremely fast, and everything worked perfectly. I am already looking for a new watch to be ordered, as the prices are simply unbeateble. Can't recommend enough!"
"I was a bit dubious at the beginning to use a non-uk company. A 90 rating on trustpilot and the fact I could pay with PayPal (easy to dispute if any issues arose) sold it to me. Being the numpty I am, I had bought the wrong size of the watch model I wanted from watchshop. I returned that one but stock was going to be 6 weeks for the correct model. So I took the plunge and ordered the watch from creationwatches. The one from watchshop came from within the UK and took 5 days, creationwatches had mine delivered to me in under 48hrs from Singapore (ordered Saturday, delivered Monday). The watch itself was approx 20% cheaper than the best online price I could find too. It came well packaged, complete with stamped warranty card and all the original plastic coverings. I would be more than happy to use them again in the future. "
"This is my 5th watch purchase from Creation and I have found them to be brilliant every time. From the initial order taken I have always experienced first class service from start to finish with the superb speed of delivery and keen prices being unbeatable in my eyes. I have no doubts that this will not be my last purchase from Creation. Keep up the excellent standards which are second to none."
"Shipping was extremely fast. I ordered a watch during a weekend and was able to pick it up in Sweden the following thursday. Packaging was well done and the communication of order status was excellent throughout. With 50% off the price, the deal was perfect. I will certainly shop from creationwatches again."
A rep from CreationWatches.com, jason1428, has responded:
“Sorry for inconvenience but we send you image of the watch that clearly shows that size of case 47mm which is correctly mentioned on our site also.”