"Very happy with the purchase,absolutely great watch. 100% original and with 1 year international warranty. Will buy again!"

"Orient sun and moon Great watch great price amazing delivery 4 days !!!
Kept informed and followed it around the world !

would recommend and will be back for more "

""Ordered on Friday delivered on Monday Morning in Paris. Watch is perfect. Fastest delivery i've ever had !""

"Excellent Watch provider. Very good price and quick shipping speed. I will be back in next shopping :)"

"excellent watch Seiko 5 SNZG17J1. i would definitely recommend this simple yet elegant watch to everyone. shipping,tracking and delivery through DHL Express was excellent, got it in 1week time. creation watches company is professional and i will definitely recommend them to fellow indians to buy watches from them."

"The watch was delivered on time in its original box.

Great watch excellent value for money."

"Poor customer service. My order included two watches which were dispatched separately. I was invoiced for both watches with the first shipment, and then again for one watch with the second shipment which means that I've been overcharged on import duties by $40. I realized the possibility of this happening after receiving the first shipment and looking at the invoice but my email query raising my concerns was ignored. Ironically, CreationWatches.com customer care keep inviting customers to contact them with problems and queries; but when put to the test they become unhelpful, evasive, and even rude in their responses. I will not be buying from them again and I'll advise any potential customers to stay away from them.


Updated: Wed Sep 9 07:39:35 SAST 2015

Thank you for your response Jason. Firstly, I admit that the overcharge of 40USD I mentioned above is incorrect as I have based the initial invoice value on USD instead of SGD. However, I still maintain that I've been paying excess customs (I'm rounding to the nearest currency unit to avoid clutter):

I bought two watches, 185USD and 205USD respectively, for a total amount of 390USD excluding shipping. Using the same exchange rate of 1USD = 1.34629SGD that you have shown in the order details, the total cost in SGD was 525SGD. You then sent those two watches in separate shipments. The first was invoiced at 457SGD minus freight charges of 50USD, resulting in a declared value of 390SGD or 289USD. The second watch arrived with a declared value of 178USD, taking the total declared value for the two shipments to 467USD (628SGD). So I had to pay customs fees on an additional 77USD (103SGD). Just to be very clear, I do not have a problem with the order amount. The problem arose from not declaring the correct amount in total, resulting in excess customs fees.

And while we can continue debating the merits of exchange rates and related calculations, you have unfortunately not addressed my main issue (and the reason for leaving this review), namely poor customer service, with your customer care department not responding to my query at all. Even a "Sorry, we're not sure" or "We don't know" would have been more acceptable than simply ignoring it."

"Ordered on Friday delivered on Monday. Watch is perfect. Great service. Good saving."

"3 deals done with Creation Watches, excellent service, I live in country Aust between 2 capital cities, 300kms to the nearest. Wow! Watch was delivered in 4 days, 100% condition, no probs. Excellent price. Will buy again. Many thanks to the team at Creation Watches. Bruce G."

"Dear CreationWatches staff!

I'd like to thank you for such a flawless service, watch came new and well packed just as I expected to see them. The watch box was quite cheap but it's worth to mention once again it was well packed and what is the most important it contained a real Genuine Brilliant Watch inside (Japanese one in my case)! Though a delivery to Ukraine took slightly more time than a promised fortnight but it's just a couple of days more and it didn't make any difference for me and didn't spoil in overall very good impression. Anyway I'm happy and will recommend your service to anyone of my friends who is interested in buying really good new watches for less money and fair price.

Best regards from Kiev,
Roman."

"Très satisfait pour cet achat.
Après vérification je constate que la photo peut induire en erreur car les aiguilles sont dorées et qu'elles apparaissent noires sur l'écran.
Il faut faire très attention à cela.
De même pour les points qui marquent les minutes ..
De plus le remontage reste bloqué à 7 jours et ne va pas plus loin.
Donc l'autonomie ne dépasse pas 7 jours .. selon les indications.
Ceci dit je suis content de mon achat."

" I would like to thank you for your professional and fast service. Everything was at the highest level. If I planned next purchase I will definitely be using your services."

""I made an order Thursday/Friday and I received the watch Monday! It's amazing! It's was quickly! When I opened the pieces I saw the most beautiful watch, a Seiko skx007. It was properly packed and the feeling of quality will stay with me for ever!

Great and quickly communication with Vanya from customers service all the time! I really recommend Creationswatches.

Kindly regards,
Juan Barrena""

"This is the third watch I've got from CreationWatches and I still can't believe how reliable this website is. You guys did an amazing job once again. I placed my order on friday and I got the watch on monday! I love it, the watch is exactly how described and perfectly packed. There is no bad surprise when I order on your website, I already recomanded CreationWatches to several friends and I'll keep doing it.

Thank you so much for your serious job.
"

"Fast shipment and great watch at an unbelievable price.
Will certainly recommend Creationwatches to anyone looking for a new watch!
"