"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"They shipped my item fast "
"Shipment arrived with one item missing. A few emails to customer support and the missing item arrived at my doorstep! Great service!"
"Received it super fast. product was referbished but it was like it came straight from the factory. No scractches, factory box and decals and manuals. Works like brand new. "
"The website is set up well, and in a way that allows you to find all the information you need to make a confident purchase. They kept me up to date with my order status, and got my product to me faster than expected. "
"Everything was as expected."
"These guys at creative are the Best! They got me set up with the best marine system for my boat. They have the knowledge to help you get the job done and get you what you need. I won’t be going any were else if the have it. AAA +"
"Product exactly as described, painless transaction with very quick shipping..... I will definitely order from them again "
"Fast shipping and great one on one customer service. Pricing was the best around and would recommend Creative Audio to anyone looking to make a purchase. "
"I had to sent a return item back and had no issues. I also ordered a different item, and that new product was shipped out the same day. It arrived in two days. It was like prime without the membership."
"Quick shipping. Arrived as expected. Russound outdoor speakers sound excellent. "
"This is the cheapest I have seen for a Sony XAV-AX5000 period. I bought mine refurbished, and it came with all accessories brand new, and the unit did not have a scratch on it. I installed it in my 06 Honda CRV and it works like it should. If you can save $80+ by going refurbished, I heartily recommend it!"
"Fast and on time shipping "
"Highly recommend Creative Audio! Not only the lowest price, but excellent communication and customer service. I emailed James about 100 times and know matter day or night, weekday or weekend, I ALWAYS got a response! I will continue to give them my business! Oh, it was FREE DELIVERY as well(3 days for me).
Now, time for some LEDs! "
"I accidentally put the wrong billing address in for my order that I needed next day air shipped. James and Lawrence both contacted me and took care of my mistake so my package could ship. While I didn’t get it next day as I had hoped (because of my billing mess up) I did get it within a few days thanks to Creative Audio’s great customer service. I would highly recommend this company."
"I was looking for a great online car audio retailer that is also an authorized JL Audio dealer and couldn't be happier after ordering from Creative Audio! My items were shipped out fast, well packaged, and even included a thoughtful "thank you note" in each orders. I'm extremely pleased at the level of attention to details and customer service that Creative Audio has provided (particularly James Taylor). I was in contact with James even during the Christmas Holiday for additional upgrades and he continued to give me the same level of support that is second to none. Honestly..there's not too many online retailers these days that can provide competitive pricing AND "mom and pop" level of customer services. It's rare to see online retailers like Creative Audio not only excel in shipping your orders in a timely manner but also cares about your questions and concerns. I'm glad to see Creative Audio still holds a strong customer service first mentality and it definitely shows from the first order and the next! I would highly recommend purchasing from Creative Audio for all your car audio needs. "