"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Order a subwoofer my car. Have the best prices around and fast shipping "
"Always great dealing with Creative audio. Been using them for five years and never a bad experience."
"I was in the market for a JL Audio RD 1500/1 and noticed the price was the same on every website I went to. I mentioned to a person on their chat system I was serious about wanting to buy it if they could help out with a lower price.
Zero hagging and the price was lowered and I could not have been happier. It also arrived very quick.
I also like they accept Amazon pay so I could take advantage of 0% interest for 6 months to pay for it."
"Creative Audio delivered quickly, well-packed, and in better condition than described on their site. It was listed as a used item but was unopened in the original packaging.
Well done all. I will buy again in the future from Creative Audio."
"My 4 star rating would have been a 5 if not for a few issues with shipping delays. In the end they made good by resolving the issue quickly."
"Expert help up front. Package pricing. Super communication and impeccable follow-up. I will use these folks again on my next build. "
"Great experience, fast shipping, amazing people, just wish I got my free sticker but it appears they forgot to include it. "
"Super fast shipping! I ordered on Thursday afternoon, and it was delivered on Saturday. The quality of the subs is excellent also. Highly recommend ordering from them!"
"Was as expected and even got the unit earlier than they said "
"Excellent customer service. The item was as described, the shipping was excellent and very fast. An easy company with which to do business. "
"This is the first time ever to personally receive a call from a vendor to let me know my order was received and the package was being shipped. Nice!
Unfortunately they chose to ship via USPS who misplaced the package here locally and finally delivered it about a week later than expected. But, for Creative Audio’s part they did quite well."
"Very friendly staff and answered all my questions. Even called me to thank me for my order. Fast shipping and speakers were in great shape and performed well"
"Great experience, cool useful product that looks great too, thanks creative audio!"
"First time buyer and it was an outstanding experience! You have a customer for life! In fact just made another purchase! "
"Other similar businesses should go for training at Creative Audio.
Once I placed my order for the JL Audio Stealthbox for my 2021 Ford Bronco First Edition 4-Door, I received multiple follow-up emails regarding my order and ETA for shipping.
Since it's a sort of a custom order item, not many JL Audio dealers carry it in stock. But Creative Audio took an extra step and put a note on their website for this item "This Stealthbox was in Stock and Ready to Ship as of this morning, call to confirm and get shipped today!" which was very helpful for my situation.
Once the item was ready to be shipped out, I even received a phone call from David @ Creative Audio, who informed me that the item was carefully packed and would be shipped out today.
David was even extra kind to take a few extra minutes to discuss the Car Audio Project I was in the process with for my Bronco. David sounded professional and knowledgeable over the phone, and his feedback was helpful.
From this point, Creative Audio will always be my first choice for audio-related projects."