"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"So often your hear a business touting how great thier service is though few in my experience live up to thier claims. Creative Audio unequivocally lives up to thier claim of top notch customer service. I purchased a couple JL audio amps and there was an issue. I complained, but fixed the issue myself. Today, out of nowhere a new Amplifier arrived at my place of business. Though I didn't ask for anything more than " be more on top of this", James @ Creative sent me out a replacement. Creative has earned , not only my business loyalty, but all my clients aswell..Thank you James."
"I received my product in 2 days. I even received a phone call telling me it has shipped and they thanked me for my business. I will 100% order from them again! "
"Was told of the site by a friend. Was looking for some 4" speakers to fit in the fairing on my motorcycle. Website was quick and painless and the speakers arrived safe and sound in 3 days. Very happy."
"Service great as per usual. "
"I purchased a stereo for my truck, and it went out in about 2 weeks. Wrote to explain what happened, I was sent a RMA and a total refund. I purchased an exact radio, had it installed, and all is great."
"Great speakers fast shipping got them 5 days early will use them again"
" Bought a few items from this company and let me tell you they are the real deal
Fast shipping good prices and outstanding support!!
Seriously this is my come to audio store from now on.
"
"GREAT CUSTOMER SERVICE! What I appreciated the most was a phone call from one of your representatives and filled me in on shipping details. That was on a Sunday. SUNDAY. Within a couple of days, I received my order. If I need anything else in the future regarding audio, I will definitely order from you guys again…
Thanks again!"
"Great products. Great price. Fast shipping. Upgraded my entire car audio system through creative audio. "
"Un packed appear ok, haven't played them yet."
"Package arrived as scheduled. No issues . Package was as described an easy install, Would purchase again. Read many, many negative comments about this business from my POV these are unfounded. "
"Fast shipping and great service. I bought these speaker half price most online sellers and brand new in box. Thank you so much will do business again! "
"A most excellent company, I still can’t believe my order arrived with FREE 2 day shipping. Creative Audio is now the only place I’ll be shopping for all my truck & home audio equipment"
"I have purchased a few times from creative and they have been very prompt with shipping and technical support. This past purchase I had a warranty issue and the guys made it right very quickly. I will gladly continue to purchase from them for any audio projects I have. Thanks guys!"
"Just happened to search for Focal speakers and discover, Creative Audio. This is my 3rd order from them and have nothing but excellent service so far, the email response and shipping was fast, they deserve a 5 stars plus and my speaker even come with double box. "