"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Shipped fast. Easy to navigate website. Had exactly what I needed "
"Quick help in picking correct replacement speakers for 1990 3 series BMW"
"Quick shipping. Easy ordering. Great service. "
"I received an unbelievable deal on a used Alpine X209-WRA re-style head unit from Creative Audio, that beat competitor prices by nearly a thousand dollars (even on used items)! Upon receiving my item, I realized that they truly hold their end of the bargain on used hardware condition, as it looked completely unblemished and nearly brand new, and was packaged in almost all of the original boxes. The item was unfortunately missing part of the original mounting bracket system; but customer service quickly responded to my issue when I contacted them, and overnight shipped me a brand new bracket set to replace the missing item. I was very satisfied with their quick no-haggle resolution to my problem!"
" So far it is working amazing and looked brand new when I got it. "
"I received the wrong product and I am waiting for them to send me the return instructions.
Update: I worked with James Taylor after he reached out to me to make the experience right. After talking with James he turn an unfavorable situation due to a new product roll out and corrected my issue better than I would have excepted. You should have confidence in your experience with Creative Audio knowing that they handle their business as you would your own. "
"My product arrived on time, packaged appropriately and at a fantastic price! Impressed!"
"I unfortunately had to cancel my order but they were on top of it and professional before it even shipped. As a result, I'll order my stereo receiver here in a couple months."
"No problems with purchase and received order fast. The speakers are rocking in the Joint Venture 34."
"Right from the start these guys made an impression on me. First they had the most popular JL items in stock and 10% off plus free shipping. And I'm not talking post office snail mail but 2 day Fed Ex Sat delivery kinda shipping. There is always a person answering the phone . No computer. They are not emotionally attached to anything the have in their inventory. They believe in he who buys the most pays the least. What that means to you is when your ready to get some of the best audio gear in the world call them they will make you a deal. And their not afraid to take returns. They also install what they sell every day. So they are not reading from product descriptions and instructions in their computer. These guys are headed to be in the ranks of people like summit raceing . I wouldn't ever consider doing business anywhere else!
BJ Doolittle
Texas
"
"Very reasonable price and quick delivery!"
"Very satisfied from start to finish
Go on and beyond to satisfy the customer
Thanks!"
"Easy to use website, super fast shipping, and great communication. "
"I would buy again! Excellent transaction. "
"I recently bought a JL Audio RD900/5 and I am beyond impressed. This 5 Channel amp provides exceptional sound quality and plenty of power to run a pair of Morel Maximo Ultra 6” Components in the front, Morel Maximo 6x9 Coaxials In the rear, and 2 MTX 55 Series 12’s in the trunk. But the best part is Creative Audio was 60$ cheaper on price than all other JL Audio Authorized Retailers. I couldn’t be happier with my purchase, I look forward to doing business with you guys again in the future.
Thank You
J.W. in MS."