"Part ordered arrived timely, as advertised, and I’m pleased with the price and the overall experience. "
"Since recently purchasing my 2021 Toyota Tacoma TRD Sport I have made several purchases from the John Elway's Crown Toyota Parts Dept. I purchased upgrades for my truck that were not on my Tacoma when I purchased it.
I have purchased and received the Remote Tailgate Lock and the Spare Tire Lock. Both were at competitive prices and were quickly shipped to me for free.
I awaiting the shipment of the Bed Mat that I also recently purchased as a separate order.
They have been a great group to do business with and I would not hesitate to order parts from them again in the future. "
"I ordered a seat belt buckle that showed in stock at John Elway Toyota with estimated shipping in 2 days. Almost 14 days later and the status is still showing as no update. Parts dept called to verify correct part number 2 days after ordering, so there is 2 days gone. Now I still don't have the part and its 13 days later after placing order. I should have ordered elsewhere. "
" Sent a question about an test I placed about a week ago and I haven’t received any response or updates on the order I placed."
"Ordered online with vin number, the agent told me the parts I ordered is wrong, instead give me the correct one. Thanks"
"priced reasonably, well packaged, and promptly delivered!"
"Took forever for my online order. Terrible customer service from a woman who never gave her name. Picked up eventually and waited 5 mins before greeted."
"I usually order In stock maintenance parts it takes several days to get a email that says parts are ready the other day when I went to pick up my parts I saw that the parts people were goofing off like a bunch of kids instead of doing there job now I see why it takes so long."
"Ordered about 2 weeks ago and still no word from them. Don’t know if it has been shipped or if the order has even been processed. "
"Product was ready right away for pick up and great price."
"They replaced the wrong part i ordered online without charging a restocking fee. Ron was the coolest!⭐⭐⭐⭐⭐"
"Ordered part. Went through on credit card. Ordered was canceled without clear notication. "
"Ordering the part was easy and was delivered fast."
"Parts were immediately available and fairly priced and shipped quickly."
"I was sent the wrong part, and instead of taking responsibility, and sending the right part, there was resistance, blame and delay. 4 full weeks and I'm still waiting for an in stock part."