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Verified
5/5

2015-04-29

"Online help was great with helping pick out the correct memory for my computer. Shipping was fast "


Verified
5/5

2015-04-29

"I ordered a new hard drive for my Mac 2008 late model. It came in a timely fashion and the directions were easy to follow on the website forum. Thanks. "


Verified
5/5

2015-04-28

"added 4GB or ram to my laptop. had no problems with compatibility to ram card already installed. great product, "


Verified
5/5

2015-04-28

"Prompt, goods did the job. Easy to deal with. Would use again."


Verified
5/5

2015-04-28

"great and quick service . excellent price product works good"


Verified
5/5

2015-04-28

"Received my memory purchase on-time as promised. I installed the RAM and my server box is running like a champ. Thanks!"


Verified
5/5

2015-04-28

"The Crucial memory advisor was very helpful since I was unable to find a qualified vendors list for the Acer motherboard I had. The memory was instantly recognized and the computer has been running smoother ever since."


Verified
5/5

2015-04-28

"Quick service, correct pafrt, right price"


Verified
1/5

2015-04-28

"DOES NOT HONOR WARRANTY, GIVES STORE CREDIT, WILL NOT REFUND.
Purchased a SSD 2 years down the road it went bad as their SSD's are junk. Contacted support "We don't replace those, and want to give you store credit for fair market value". And who determines that, they do, at 50% less than purchase price. That's where the nightmare just starts. Mailed drive back to them. Received email stating they received the drive, yet they say say they never received it. 10+ emails asking for RMA status go unanswered. Straight up lied to response from BBB to get help in resolving this.CRUCIALS RESPONSE" The product me had was older technology and we no longer had comparable product to replace it with so he was given an In-Store Credit. me In-store Credit is good from one full year from the date the RMA was created. The credit is valid on any products we sell and will expire on January 15, 2016. The In-store Credit details would have been communicated at the time the RMA was set up by our agent.

As far as the lack of email response, I queried me account and our full email database and found no emails from the email address he listed here, which also matches what we have in our system for his account. If me sent emails to us under a different email address than the one used here, I would like to ask to have it provided back to me so I can check the system for it. Or if he has copies of what he originally sent, I would like to see those so I can determine if there is or was an issue with our email system. We hold ourselves accountable to respond to emails within one business day and email is one of our primary communication tools and is always staffed during business hours.

To use the $119.83 credit toward other product, just contact our sales team prior to the credit expiring. Any refunds needed to be taken care of by Newegg during their refund period following me purchase with them."

I no longer want anything to do with Micron and just want my money back. I will no longer use cruical products in customers computers nor recommend them as a good brand. If you search on the net you will see others just like me that were screwed over, but unlike them I am gearing up for war. The way they handle people you would think they were from India!
"

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Verified
5/5

2015-04-28

"I've only ordered a few items from crucial in the last 10 years but I've had good experience with them . So , even though I have not much experience with them I keep coming back when I need something.
Joe
"

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Verified
5/5

2015-04-27

"Very easy to find the ram I needed. Arrived fast and works like a charm. "


Verified
5/5

2015-04-27

"excellent service. this fills the IMAC FULL"


Verified
5/5

2015-04-27

"I was able to quickly find what I needed and it arrived on time as promised without any issues."


Verified
5/5

2015-04-27

"very fast great service just what i ordered"


Verified
5/5

2015-04-27

"Fair price, elivered promptly, installed easily with provided instructions."