"I had a large group needing a cruise reservation for our reunion. Jose and Jorge were very helpful, and so patient dealing with everyone's questions. They're awesome."
"I saw many cruise options and many travel agencies and some of them offered a better price, but I choose Cruisedirect because it was the best customer service I received. Thank you to Jorge Rodriguez and Eugene Bent whom were very helpful.
I work in customer service and I understand the value of this.
Ruben Blanco"
"I worked with Maria on trying to find a perfect cruise for my wife and myself. Although I kept saying no-no, she kept digging until a great cruise was found. She had patience, kindness, skill, and zeroed in on exactly what I wanted and needed. She is a great asset to your company. "
"Having taken considerable time with this gentleman, he answered each and all of my questions along with making great suggestions to suit my requirements. All possible action taken to ensure I get exactly what I want and at the best price possible too. Lots of patience and very quick to respond despite having to deal with several people at the one time. Having been in and managing customer service and a call centre environment, I must give credit to the service provided. 10 out of 10:-) His time, effort, care and knowledge will go a very long way to me making my booking."
"My experience with Cruise Direct was an awesome one. The staffs went above and beyond, not just for the business, but even after the sale was closed. I would recommend Cruise Direct to the anyone entertaining a cruise. The representatives are well knowledge and offer very low and competitive rates. I know this as a fact since I did my due diligence and research, shopping for a great cruise deal for well over a year.
Regards, Dr. M. Beck"
"Called the day of buying and super nice gentleman ansewered all my questions. Got a follow-up email and they provided a free upgrade, that was fantastic."
"We have booked through Cruise Direct three times before, and have always received excellent service. The past few days, we have received what I feel is above and beyond service from Jose Flores, Agent. He answered our questions, helped us to get the rooms we wanted, and at the best price possible. We will definitely book any upcoming cruises, using their fine service. Jose, watch out! :)"
"We just had a most satisfyingly cruise booking experience with Superb Sam Schofield from Cruise Direct. Don't ever finalise a sea booking until you've talked with one of the Cruise Direct's team. If ther'e halfway as good as Sam was, you will be the winner.
Rob Purton.
NICARAGUA"
"Carlos Garcia helped me with confirmation of my comformation
Thanks him"
"Enrique Bravo was the best!"
"Hans has been working with me and making a transition to another Cruise very smoothly. He is wonderful helping those who need help at Cruise Direct"
"Fantastic service by Lena Marquez who went to a lot of trouble to sort out our booking for our upcoming cruise. "
"Hans Vega...very helpful. Found best pricing and added a lot of value."
"I've lived chat with Mr.Eugene who was so helpful and a lot of support for my questions and reservation. There were some problem during the process but he was not tired to help me anyway. Lovely service."
"Hans Vega was amazing ! He took the time to search for the best options for us. he find us a door to door cabin even when we booked 7 days before the depature. highly recommended!"