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Product & services pricing
4.36/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.49/5
Customer service:
4.03/5
Return/Replacement policy:
4.57/5

5/5

2024-10-04

Great experience

"Awesome website, gives you all the information you need on any of the products. Really helpful guides and technical support. The video was really helpful to show what i would be getting into. Easy to order and great communication. I really enjoyed the whole process. Good prices and the shipping was fast. I will definitely be using them again when the time comes for my speakers to be replaced in a short while. "

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5/5

2024-10-04

Excellent experiences for years!

"I've been buying from Crutchfield for years without a bad experience. They always go above and beyond making each purchase a success "

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4/5

2024-10-03

As Advertized!

"Everything was as it was described. All parts were there, and installation instructions were clear."

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5/5

2024-10-02

Upgrade for grandma

"My 71 year old grandma needed to be able to play CDs after their van was totaled and they had to bring my grandpas 94 GMC Sonoma out of retirement. Shipping was fast and I got everything I needed to swap the stock radio out for the JVC unit in as little time as possible. I couldn’t believe how good of a deal this package was. The ready harness saved time and frustration on my end. It was fast, easy, and looks great. "

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5/5

2024-09-24

Seamless

"Crutchfields website makes it easy to get exactly what you need. Simply enter your vehicle info and choose your product and all adapters and accessories are shown and can be purchased in one convenient package, they even help you find a place to do the installation, which I did. Thank you Crutchfield."

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5/5

2024-09-18

Go to place for aftermarket vehicle radios

"Website very user friendly. Find the stereo you want and everything you need for installation for your vehicle is right there and can be added to your cart."

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5/5

2024-09-17

The sound experience

"Crutchfield has by far the very best speakers. Great variety that fit the needs of music lovers, expert service, quality products, that last."

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5/5

2024-09-10

Great customer service!

"Sunny was awesome in helping me pick which cords I needed for my stereo. When they arrived, which was sooner than expected, they were easy to use and made setting up my stereo way easier!"

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5/5

2024-09-09

Marantz Cinema 50

"Had been contemplating the purchase of this unit for a number of months. Research included the Crutchfield website, various YouTube audiophile reviewers and my own past experience with the Marantz brand. I am the lucky recipient of my dad’s pristine 2270 Receiver which I’ve had serviced by an authorized Marantz service center and now sits side by side with the Cimema 50. My past dealings with Crutchfield gave me the confidence to place my order with them. "

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3/5

2024-09-05

AI Hack

"An item I purchased long ago at Amazon popped up in a Crutchfield advertising email. Then I received an advertisement for nerds on my phone. Where did they get my phone number? This will be the first and last item I purchase from Crutchfield."

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5/5

2024-08-29

Happy Customer

"No complaint about Crutchfield. I have never had a bad experience with any of my car audio purchases and that goes back over 30 years. "

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5/5

2024-08-28

They have always been helpful never had a bad experience.i wish they would carry some of the other products like skar an ct sounds

"Always been helpful on helping me pick what I need to get the job done"

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3/5

2024-08-27

Misleading

"Spent a lot of money to assure my new radio would have all the features and easy install. After installation realize my factory backup camera isn't connecting to the new radio. After a call with customer support, I found out that they don't have the ability to make that connection. Support was quick and good, but I rather have not spent $800 on a radio that doesn't support one of the biggest features I was looking for. "

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5/5

2024-08-24

Delivered as expected.

"Upgraded stock Honda Odyssey speakers, installation instructions were on point. Only thing was need to find shorter screws to mount the speaker on to the odyssey door adapter."


5/5

2024-08-21

Excellent value and support

"I purchased a receiver at a big box store. I had done some research on the receiver and liked what I had read online. I paid much more than I planned to pay for a receiver. I got home from the big box store and saw that Crutchfield had a sale on the exact same receiver and I would save roughly $800. I contacted the big box store online. I had to live chat with an obvious robot. It said they could not match sale prices and would not let me cancel the order. I had to bring the shipped item to the big box store to return it. meanwhile my Crutchfield receiver arrived in perfect condition."

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