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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2021-03-15

Affordable And Easy Upgrade to OEM Stereo

"After suffering a long time of hearing OEM paper crackling in my '01 Silverado 1500 (Extended Cab), I broke down and searched for an affordable way to upgrade my entire stereo system. The OEM radio receiver was literally on its way out with scratchy reception, and the speakers were so bad I had to commute in silence. I had searched around for upgrade options, including mobile installers, and I settled on Crutchfield due to the wide variety of options available. I opted for the additional wiring harness build by Crutchfield so I wouldn't have to turn the air blue with swearing and busted knuckles from struggling with individual wires. The shipping was unreal (literally took 3 days from order to my front door), and that made me one very happy customer! The installation, along with the plethora of instruction manuals, went without a hitch, and I am now unable to keep a grin off my face. Thank you, Crutchfield, for the wide and affordable variety of equipment, and your many years of providing great customer service by taking care of my order in an efficient manner! "

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5/5

2021-03-15

Perfect product and experience

"I got a well-reviewed soundbar, at a price that was competitive, was promptly delivered, and exceeded expectations. What more could I want? "

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5/5

2021-03-14

The only place for I'll buy from

"I've been shopping at crutchfield for years and is the best place I've found for car audio. From free shipping to detailed instructions on removing factory equipment and free wiring harnesses makes any install a easy project. "

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1/5

2021-03-13

Never received order

"Not delivered. Your shipper did not attempt delivery to either primary address or secondary address

Please refund
"

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5/5

2021-03-13

Subwoofer

"The service was great. The subwoofer arrived when they said it would. Works great and looks great with my unit. I will definitely order my equipment from cruthfield, will be my go to company for audio /visual equipment in the future thanks alot."

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5/5

2021-03-11

Thanks for the awesome service and prompt shipping

"Excellent exoteric experience shopping with Crutchfield. Thank you "

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1/5

2021-03-09

Not so good!!!

"They got my order right out to me but the product in to which I ordered was horrible!!!! I ordered a set of Memphis speakers with an amp that was for my side by side the speakers sounds horrible!! I will not order from them again"


5/5

2021-03-08

Fast delivery, personalized instructions. Great overall experience

"I bought a new Kenwood DNR1007XR for my old 2013 Venza from Crutchfield last week. I was hesitant at first since I've had very bad experiences buying this type of equipment in the past from other retailers, but I was very pleased when I found out that their website indeed works and it was super helpful. I was able to know right there what additional parts I was going to need for the installation, and their prices which were very competitive (I compared them to other sites). They also sent me a link to a personalized page for my Venza with detailed instructions for installation and a lot of great information about every specific little thing I should pay attention to. It was really helpful. I only had an issue understanding why I had to splice wires to get the OEM backup camera working since the iDatalink module came with two adapters and one was the exact fit, but I figured it out before having to reach out to them. And even the same thing was stated in the wiring instructions for the iDatalink module, so I cannot blame Crutchfield for it :). I installed the radio myself in a day following the instructions and I have very little knowledge of this field, and the radio works like a charm! I do recommend buying from Crutchfield. They seem to know their business well. Their site works and it contains a lot of great information from professionals and customers who went thru the installation process. They follow up and make you feel loved. I was not able to reach them via chat once on a weekend but to be fair I did not call them either. Very please with this experience. They deserve the 5 stars "


5/5

2021-03-08

5 start service

"As a new customer I am very pleased with exceptional service. "

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5/5

2021-03-07

Excellent as always

"By far the best customer experience I’ve ever had with an online store. Always quick to answer questions, good knowledge by their staff and overall tremendous experience. "

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5/5

2021-03-06

Good Products Great service

"The site is very informative and easy to navigate making it easy to find exactly what you need."

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5/5

2021-03-06

Great value

"Replaced factory radio/cd with Boss unit and backup camera. Great products, exceeded my expectations."

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5/5

2021-03-03

Noco Boost XL GB 50

"Fair pricing, arrived on time haven't had a chance to use"

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5/5

2021-03-02

Daryl found the needle in the Crutchfield haystack!

"Find an affordable, great sounding radio with a backup camera. Make sure it fits in a double DIN opening so I can see an control things easily. By the way I need SiriusXM and a way to upgrade."

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5/5

2021-02-27

Excellent customer service

"Order was shipped promptly and was well packed."

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