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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2020-11-09

Wanted 4 kicker door speakers, Crutchfield did everything for me

"Crutchfield vehicle match system was extremely helpful when it came to installing 4 kicker door speakers in my 2017 mazda 3 hatchback. They have the option to get wire harnesses and mounting brackets free of charge ( would have cost me 70 bucks on Amazon). A customer service representative contacted me after my purchase to inform me that the mounting brackets I chose for my rear speakers did not fit and offered to remove them from my cart and include the proper size brackets. 10/10 would buy again (don't forget to include your phone number at the end of purchase or you might regret it!) "

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1/5

2020-11-05

BIG MISTAKE ODERING FROM CRUTCHFIELD

"BIG MISTAKE ODERING FROM CRUTCHFIELD. BEEN WAITING FOR 3 DAYS ON MY STUFF THAT THEY SAID WOULD BE DELIVERD BY A CERTAIN DATE. DECIDED TO INVESTIGATE AND FOUND OUT THEY CANCELED MY ORDER 7 DAYS AGO WITHOUT MY AUTHORIZATION. MY MONEY IS STILL **** NOW BECAUSE ITS GOT A HOLDER ON IT AND I CANT REORDER. THIS HAS THROWN MY WHOLE SCHEDULE OUT OF WACK WITH MY CLIENT. IVE NEVER EXPERIENCED ANY TROUBLE ORDERING ONLINE TILL I TRIED CRUTCHFIELD. DO YOURSELVES A FAVOR. FIND ANOTHER SELLER WHO WONT CANCLE YOUR ORDER WITHOUT TELLING YOU LEAVING YOU HANG LIKE AN IDIOT."

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5/5

2020-11-05

Audio

"I have heard of Crutchfield for years, I don't recall a bad review other than the stuff happens,. Every now and then something slips through, with anything. Most of the less than desirable reviews I can see are due to people not reading or not understanding.
Anyway to my review.
I have now purchased two sound systems from Crutchfield. I have received the best customer support I could ever hope for. The shipping and delivery of the products were prompt, the packaging secure, and the instructions understandable. The pricing is right there with Amazon and Ebay, plus they have included all the wiring components need for the install.
"

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5/5

2020-11-04

Crutchfield Exceeded Expectations!

"Bought a "Scratch & Dent" stereo receiver for my garage. The blemish was a very small, almost unnoticeable dent in the top back corner of the metal cabinet. The faceplate of the receiver was in perfectly new condition. Saved $60! It shipped same day I ordered it and got it quickly. Shipping notification, delivery notification, every detail of the transaction was perfect.

Crutchfield is a superior online dealer. Looking forward to my next purchase!

"

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5/5

2020-11-04

Good company to deal with

"Ordered a new radio for my car and received it the next day just like they said. "


5/5

2020-11-03

Excellent

"Excellent in every aspect!!! "

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5/5

2020-11-02

Online instructions for disassembling the dash included; installation went very well.

"The online instructions for installation included all the steps required to disassemble the dash of my Geo Tracker, which made everything go smoothly. The wiring harness was also included, of course, so I was able to get all the soldering & taping done indoors, then take it all outside to install in only a few minutes.
"

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5/5

2020-11-02

Great Customer Experience

"Very fast shipping. Placed an order at 4pm, Friday and it shipped that same day. The Items are very well packaged to maintain product integrity. I have never had a negative experience using Crutchfield. This will be my main source for any electronics in the future."

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5/5

2020-11-01

Seamlessly easy

"Crutchfield made it so easy for me to find the best and correct fitting speaker for my car. They also supplied everything I needed for the instal which made the install go very quick."

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5/5

2020-10-30

Fast shipping

"Always helpful, and always fast shipping "

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5/5

2020-10-29

Online easy

"Good information on the equipment. Making a choice easy. The online experience fast . Shipping was as promised, arrival in 2 days."

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5/5

2020-10-27

Replacement speakers

"The replacement speakers were nice and sounded great. Cruchfield supplied supply’s for free ie. spacers and wire harness for door speaker and arrived earlier than expected!! The ease of finding what fits is why I love the web site. "

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5/5

2020-10-26

In today's world, AWESOME!

"I'm 78 years old, been in customer service positions all of my adult life, and yours is the best I've ever experienced to date. I hope to have your products installed in my vehicle this week and then we will see how the installation went and how the products perform. Based on my experience so far with your company, I am very optimistic and expecting them both to be excellent."

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5/5

2020-10-26

KEF LS50 META !!!

"In stock, arrived as stated. These sound fantastic with a Luxman 505uxII integrated amplifier."

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5/5

2020-10-24

The price was right, the service fast.

"In addition Crutchfield was the best source of information on the items I was comparing. I’d find it on Amazon, google for info and get informed on Crutchfield."

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