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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2020-09-25

RADIO for Harry's 2016 RAM

"Excellent, the order was very smooth. The packaging was very secured. all components/ well labeled. The best part is that
good instructions were provided. Plus, a telephone number to a specific TECH, if additional instructions are needed. I'm as
happy as a pig in mud. thank you. Harry "Dog" J. Wheeler
"

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4/5

2020-09-25

great sound great price

"I was having trouble with the stock radio/cd player in my suburban kept getting error message for the remote cd player so for not a lot of money I got a new dual radio with cd plater quick install now I have great sounding tunes again"

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5/5

2020-09-24

Still great service.

"I haven't made a purchase from Crutchfield for some time now. I used to buy car stereo equipment from them in the early '90s. I remember combing through my Crutchfield magazine to get a better deal than the car stereo shops here. I purchased a lot from a huge online retailer for a while up until now. From here on out, Crutchfield will now be my go-to before I look anywhere else. Still great customer service and on-time delivery. That means a lot these days."

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5/5

2020-09-24

Quality products, awesome customer support and great shipping.

"I haven't purchased from Crutchfield's in very long time so I thought I'd give them a try. I'm not sure why I haven't bought anything from them in awhile but with all of the other internet folks out there I got lost in the shuffle trying to find the best price, best shipping, etc. etc.

Well, my latest purchase was hands down the easiest and fastest that I've had in quite a bit. And, free 2-day shipping on a 55" Sony TV and sound bar - that's not bad at all. I realize free is relative but it still looked good to me.

I also had a chance to chat with one of their advisors because of an issue that turned out not to be an issue (the part in question rolled under my sofa so I mistakenly assumed it was missing from the factory). Dev was patient and on point and committed to requesting the replacement part from their warehouse. I emailed him back to let him know I found it so hoping he didn't have to jump through too many hoops because of my mistake.

I will not hesitate to get back on their website to browse for other electronics since my latest experience was top notch.

Keep up the good work Crutchfield.
"


5/5

2020-09-23

Awesome Kenwood Receiver

"Had a great sales experience, and as anticipated a vigorous installation. it's a little unnerving, but when finished it's so worth it! Nobody locally could install my stereo within 2 months, so being impatient I figured I could do it myself. Indeed I did. Took me about 9 hours start to finish in my 2007 Toyota Tacoma. I was concerned there were left over connectors with nothing plugged into them when I felt I was finished. Two connectors were from the old radio, the others I'm assuming were for options I didn't install such as cameras, etc. The OBDII connection and the things it shows on the radio are so cool, even all tire pressures AND TIRE TEMPERATURE? It's not something I'll watch all of the time, but it's fun to see that just the same. MPG, etc are part of that too. Overall I'm so happy with my purchase, the quality of the wiring harness, and the assistance that's there at Crutchfield if you need it. Oh the hardest part, getting everything back in the dash. There's not much room after you have it all stuffed in there. "


5/5

2020-09-19

Over the top customer service.

"The service when beyond my expectations to help me with my 2001 Toyota Celica to the point of asking me to take and send a picture of my conector for my audio to get the correct harness, Thank you."

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5/5

2020-09-18

Excellent overall experience

"Great website for determining component compatibility. Fair pricing for quality products with super fast shipping! "

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5/5

2020-09-18

Still Crushin' it!

"I've been shopping with Crutchfield for over a decade now and they still have great products, fast shipping and helpful staff if needed. Thanks and keep up the strong work."


5/5

2020-09-15

Outstanding

"Excellent customer service, great place to order gear from, This place brings nostalgia, been around for a long long time, that should tell you something!!!"

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5/5

2020-09-13

Very quick shipping and good speakers

"Very happy with my new speakers.
Excellent sound even with the stock head unit. Good bang for the buck.
"

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5/5

2020-09-10

Husky

"Very nice!
Timely delivery
"

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4/5

2020-09-08

Smelled like smoke

"Product arrived on time as expected however when opening the box it smelled like an ashtray. "

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5/5

2020-09-08

EXCELLENT SERVICE!

"EXCELLENT SERVICE! Every step of the buying experience was a pleasure. The two times that I had to contact customer service concerning a question the representative was very professional. I would not hesitate to buy again from this company."

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5/5

2020-09-08

Outstanding customer service

"I bought an item that was sold as “scratch and dent”. While the item was cosmetically perfect it wouldn’t function the right way. It just took one phone call to tech support to make things right. Josh had me try a few things and came to the conclusion that yes, there was definitely a problem with the unit. They sent me a brand new replacement and paid for the return of the defective one. It’s customer service like this that makes me a repeat customer."

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5/5

2020-09-06

Excellent service as always.

"Crutchfield is my go-to place for sound equipment."

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