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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2020-08-22

Great experience

"Stumbled on the site while searching for a CD player to replace one that had just died on me. This proved to be a lot harder than expected because most of the major players no longer carry component audio equipment and the few that did were out of stock. Fortunately, Crutchfield still does. While I spent a bit more than I wanted to, the Cambridge Audio cd player I purchased is a rock-solid piece of equipment and I expect it to last many years. I also think it sounds better than the one it replaced. In any case, I am very happy with my purchase and with Crutchfield's service and selection. The icing on the case was that my order arrived within two days."

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5/5

2020-08-20

Excellent communication with Call Center

"Nice to have a call rep that speaks English as a 1st language. He was outstanding. Excellent job shipping too! Will use and recommend Crutchfield to everyone. "

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5/5

2020-08-19

Great price, fast shipping, fulfilled all expectations.

"Very satisfied with the dealings with Crutchfield. The price was best on their website for a speaker. Upon shipment, all relevant data was given including tracking numbers. Shipment happened same day as ordering. Received an e-mail when the speaker was delivered. "

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5/5

2020-08-18

Great advisor assistance, wide variety of products

"I wanted an updated home stereo compatible with my 1980 Fisher turntable without spending thousands. Archer (my advisor @ Crutchfield) recommended a great receiver and several speaker options. The receiver was out of stock but I had the option of ordering it with the agreement that it would be shipped in a few months when back in stock. Well that actually happened and I received the receiver and ordered some speakers. I'm happy with my purchase."

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5/5

2020-08-18

Awesome stereo for an awesome price

"Crutchfield has a great selection at a great price. The knowledgeable staff are always willing to help."

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5/5

2020-08-17

Awesome

"I was very pleased with the pleasant experience and was very satisfied on how easy it was to ask and have answers to my questions. I am not a person who is comfortable with hooking up electronics.."

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2/5

2020-08-10

Sent me the wrong size for my radio it doesn’t dis with the plastic

"I had to cut the edges off to have it fit with they double din it looks kinda messed up but I made it work would like to know if I can get a replacement one that fits to be honest"

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5/5

2020-08-05

Brownie points

"Easy simple fast. Put in my vehicle and product was at door in two days. I had assured my local installer I had everything needed and once he realized I had ordered from Crutchfield did not question it or seemed worried sight unseen. What more needs to be said.
Oh except my wife loves and is rocking out on her new Alpine deck. Brownie points for me - thanks Crutchfield!
"

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5/5

2020-08-02

5 stars professional seller

"The best experience shopping "

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5/5

2020-08-01

easy ordering, fast shipping, simple installation

"great ordering process for aftermarket radios. told me exactly what I'd need to retain all existing functionality. online wiring guide made it easy to hook the harness up. popped it in the car and it just worked."

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5/5

2020-07-31

Quality components, perfect price, and excellent support.

"I’ve ordered from Crutchfield for years and will continue to do so. They always have the latest and greatest with any extras you may need for your install, usually thrown in for free!! Customer service is top notch and consistent. Thank you Crutchfield for setting the proper standard at which a company should run!! "

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5/5

2020-07-30

Excellent company

"Fast and excellent service extremely helpful and friendly. More companies could learn to be as professional as Crutchfield is. "

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5/5

2020-07-29

Kenwood sound is AWESOME!!!

"If you want to bring life into your stereo sound in your car or SUV pick up some Kenwood speakers!!... trust me they will deliver what you looking for!!"

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5/5

2020-07-28

Crutchfield Order

"Items shipped and arrived on time. No problems installing with included guides"

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5/5

2020-07-27

Didn't expect this

"I purchased a car stereo and got all the stuff to install it in my car for free (wire harness) and instructions for installation in my pacific car. "

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