"Had a glitch in the website during checkout. Called and was helped by Grant. Two days later I had everything I ordered. Been a customer for over 25 years and not one complaint. "
"I thought the overall experience with Crutchfield was great. You tell them what car you have and they will tell you what will fit your car! That was awesome! They also send detailed instructions and have lots of general "how-to" videos that are also helpful. Although I did not take advantage of it, it was nice to know that if I really got myself into trouble, I could phone a friend at Crutchfield to walk me through the issue. As a DIYer, it is really nice to know that you have someone with tons of experience that can help sort out your issues. Also, they offered a service to build the stereo harness for you (so take the stereo harness and connect it to the adapter harness) which made the stereo installation super easy. I think that Crutchfield gave me the confidence boost to take on this project and finish it, so thank you Crutchfield! "
"Crutchfield as a company provides expert advise. Most importantly they keep their promises and places a priority on their customers needs."
"Crutchfield made the selection and purchase of a new head unit for my car easy! I also love that they provide you with all of the additional accessories needed to make the installation process a breeze! "
"Easy to order online, fast shipping, getting questions answered when needed, and getting good product."
"I've been buying from Crutchfield's for years and they have always been, without a doubt, right on top of excellence in every phase of my transactions!"
"Great User Interface experience, easy to find what I was looking for and the most important part for this customer was the correct wiring adapter. Speakers sound great."
"I ordered $900 worth of stereo equipment, and when it showed up it was in a cheap cardboard box, hardly taped, the top of the box was caved in and open and you could see the products...not good.....because the box wasn't fully filled, the tape wasn't touching the box......Crutchfield is great company, amazing customer service!...excellent products......but the shipping methods need to be Reevaluated.....or i give 5 stars......i would suggest thicker cardboard boxes (if your putting a lot in the same box)......fill boxes completely, so top doesnt cave and used more tape so it stays in contact with the box....other than that I be ordering again.."
"Needed a specific item and was only looking in one direction. Conrad did a superb job in finding the right product for my needs and he made the expierence painless."
"The detailed and simple instructions made the otherwise difficult task of wiring up my radio trivial. Shipping was outstandingly fast and free. Everything else was equally satisfying."
"Items did NOT arrive on the proposed date"
"Excellent! Trevor was a big help!"
"Shopping was easy. Even had an audio way to compare different speakers while listening through headphones at home. With different song types and suggestions on what to listen for.
I ordered 5 speakers on a Saturday- a center, two towers, 2 rear surrounds. They were shipped immediately and I had them by Tuesday. Can't recommend enough- great people to deal with. "
"Crutchfield for the win yet again! They had what I needed at a good price with shipping fast and on time as always. The included vehicle specific install guide makes purchasing from them that much better. "
"I have been a Crutchfield customer for many years. They have always been my go-to for great car stereo equipment, but this time I turned to them for my whole house sound system and I was not disappointed. Had the equipment I wanted, with an easy to use web site that contained all the needed information, diagrams, reviews and photos I needed to make the best choice. I will continue to count on Crutchfield for all my electronics needs!"