"I have been ordering from this company for a decade :)
In ten years only twice have I recieved and item the was broken during shipping or etc. Once was a christmas order I think 8 years ago when some delicate glass snowflake ornaments didn't make the trip unscathed & they very quickly replaced (quicker then the initial shipping) the second time was this year in january when a gift for my mom arrived with a scratch, again they were extremely quick about getting a replacement here.
They have good prices (great sales & clearance). I've ordered countless gifts, household items, occassion cards, wrapping paper, toys & etc from them and am never disappointed, often I've actually ordered things again- like recently with the crayon blocks they have/had I ordered 2 sets for my 4 year old & 20 month old toddler; we like so much I ordered two more sets for their cousins!
As mentioned before regular shipping can be slow so give urself time to recieve the item, but I order things in advance anyways so isn't an issue for me.
This is wonderful company that has kept to good quality products at very resonable prices and great customer service over the years!"
"I have ordered numerous different products from them and their wrapping paper is the best I have ever used. It is thick, beautifully printed, and came in a big enough roll that it was the only one I had to buy for last Christmas. My family also uses their birthday/all occasion wrap as well because the quality is so good. It might be a bit pricey, but it's worth it.
Their shipping is very, very slow, though, so give yourself at least two weeks for it to get there with standard shipping."