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Verified
5/5

2012-12-11

"Overall, my experience with CustomInk was amazing! I was more than overjoyed with the amount of detail in the final product. And I was exceptionally impressed with the customer service. I received a personal phone call with questions concerning my design, and the woman assisting me walked me step-by-step through our various options, and was pleasant, friendly, and polite throughout the entire process. Additionally, they are open late on weekdays, and are open on weekends which was extremely helpful to me as a student. With the quality of the shirts, and the exceptional customer service, I am definitely a satisfied customer.
The final t-shirts were PERFECT! Definitely exceeded my expectations. I had never worked through an online company before, so I was a bit nervous, but the shirts turned out better than our local store. The only slight issue I had was that the shirts shrunk significantly in the dryer, but I know that is because we chose the cheapest t-shirt to make the price lower. So it is to be expected, since its a cotton T.
"

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Verified
5/5

2012-12-10

"Had a truly fantastic experience with my fist CustomInk order. I was not expecting this level of service from an online ordering company, but I was blown away by their attention to detail. I was personally called, and spoke with a company representative, to confirm order details and make sure the order was exactly what I wanted. Order delivery was also fast and accurate, right to my front door. I am so impressed and will definitely order with CustomInk again! The shirts and koozies that I ordered were extremely high quality, and were exactly what I wanted. The colors were vibrant, and the designs were well executed!"

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Verified
5/5

2012-12-10

"I found customer service to be excellent and to include phone conversation and text alerts as opposed to simple email ticketing. And the shirts showed up a day earlier than I expected.

I have purchased shirts in the past using Cafe Press and the shirts I received from Custom Ink are vastly superior in the value-add from Custom Ink's designers to make sure the design was crisp before applying to shirt, the quality of the shirts and the overall quality of the printing.
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Verified
5/5

2012-12-10

"I can't think of too many other businesses that have the level of customer service I always find with CustomInk. I would never go anywhere else, and I am never disappointed. It is a pleasure to work with them... and they really do "work" with you every step of the way. The t-shirt "ambassadors" clearly love their jobs. "

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Verified
5/5

2012-12-09

""I was extremely satisfied with my order. CustomInk was quick to address my issues and get me a quality product that I would be happy with. Thanks CustomInk!""

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Verified
5/5

2012-12-09

"Testimonial: Excellent! Very easy to design and order. Very fast shipping, and
the product was amazing.........can't wait to send it to our Friends. Will
definitely use this sight again.

General comments: Couldn't have asked for anything better.....it was exactly
what I expected.

"

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Verified
5/5

2012-12-07

"They do great work on their shirts and designs. The quality of the t-shirts is top-notch and whether you upload you own image or use one of theirs, it will come out nice. I'm a returning purchaser and will definitely use them in the future."

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Verified
5/5

2012-12-07

"The whole thing from start to finish was incredibly easy, the website was really easy to move around in and create designs with a lot of variety on things to choose. I am very impressed! I really like that an email was sent beforehand for review before the shipment of the order. I am very pleased with the quality of the shirts and how well the design came out. Thank you!
"

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Verified
5/5

2012-12-06

"You guys never cease to impress. It had been years since my last order and I had forgotten just how much I enjoy working with you. This time not only reminded me, but also gave me a whole new respect. Your customer service department has some of the most helpful and friendliest people I have ever spoken to. Your design team does great work. Overall, I can't I can't say enough praise about working with you again. I look forward to the next time. Thank you"

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Verified
5/5

2012-12-05

"CustomInk made the entire process painless. From designing, to ordering, delivery. There was an issue with our original design and we got a phone call to discuss and resolve issue. This didn't delay delivery time at all. Hats were received on the exact date we were told. Hats were great quality and the embroidery looks fantastic. The West High School drumline couldn't look better!"

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Verified
5/5

2012-12-05

"Great customer service! I was surprised at how quickly my order was taken care of. The shirt looks great!"

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Verified
5/5

2012-12-05

"AWESOME experience! Design process was super easy - lots of great choices with easy editing options. Approval process was fast. Shipping was accurate and ahead of schedule. Well done!"

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Verified
5/5

2012-12-04

"CustomInk is really easy to use. The shirts came in a reasonable amount of time. I liked how emails were sent with delivery confirmations. The email with changes to the shirts was nice because I was made aware of these changes and I didn't find out when I was opening the package. CustomInk cares about their customers! The shirts looked just like the shirts created online. Everyone loved them."

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Verified
5/5

2012-12-03

"We are all so impressed with the ease of our t-shirt order! So fast, accurate, and professional...and the price couldn't be beat! I will always look to CustomInk for future orders."

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Verified
5/5

2012-12-03

"I had a great experience. Customer service followed up quickly and even had some suggestions on how I could improve the design. I have heard the tank tops shrink very easily when washed however but that shouldn't be a problem. Thanks!"

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