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Customcases.tv

5 reviews
3.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2003-02-11

"THIS COMPANY IS BANKRUPT AND NOT IN BUSINESS ANYMORE. IF YOU BOUGHT FROM THEM AND ARE WAITING FOR YOUR PRODUCT CONTACT YOUR CREDIT CARD COMPANY FAST THERE BUILDING IS EMPTY AND THEY ARE GONE."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-10-04

"These guys are the best I have found on the net. I ordered their flagship case which is the Nest and it arrived on time with no problems and the shipping costs are better than any one out there. Since I have had this case many people have asked were can they get one and I have sent them all to www.customcases.tv these guys know what they are doing and how to treat customers. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-09-22

"I ordered a case because it was $2 cheaper than their competitors but shipping was overpriced. Got a run around for a week on if they even had the case in stock and then they tried to switch me to another more expensive product. I told them "I want the case I ordered for the right shipping price". they canceled my order after several un answered emails. This company sucks looks like a basement operation run by 2 kids.
(Buyer beware)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-08-09

"I ordered a Black Solid from customcases.tv. There name is a pain with the .tv but it was worth it. I live in Michigan and could not believe that I received my case the next day. The double box was a nice plus. Thumbs up to customcases.tv. I will order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-05-06

"I bought a Kitty case from CustomCases.tv for my daughter. Jim, the sales associate, was very informative, when I called with questions regarding power supplies, and the case's compatibility with the motherboard I had. I received my Invoice via email immediately following my purchase, and to my surprise the case arrived 3 days later. My daughter is in heaven. I would recommend CustomCases.tv to anyone who is in the market for PC modifications. No hassel, timely and efficient service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process