"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
"Its good and great and amazing."
"i love this product so much great led lighting and great gaming speed"
"this is the best started pc you could ever ask for.its so astonishing to me that you are able to be a compueter that is great and reliable for under 1000 dollars.most computers are 2000 or more but this one is amazing and still is great.and all of the free things cyberpower gives away with the purchase of pratically anything."
"The ordering process was super easy and the PC shipped and was received quickly. The PC I ordered was easy to setup and is super fast."
"REAL GOOD PRODUCT GETS EVERYTHING I NED DONE
"
"Unfortunately the PC was monfunctioning since the day it arrived Right now being repaired brand new computer The computer loves the blue screen of death it's like that's its favorite trick"
"They delivered in only two business days, which was a surprise. The price was cheaper than building a PC with the same parts, and the fact that the Windows key was included in the price is perfect. I would buy from them again and recommend that you buy a PC from here instead of going through Amazon."
"Previous customer. Bought again through them. PC arrived and had some hiccups. Played fine for a day, then tried on the second day and everything kept crashing it. Got so bad the PC even locked me out of windows so I had to do a full restore. Did not help. Still kept crashing after trying anything. Returning consisted of me sending them back the PC at my expense. So overall I lost over $400 for no PC. Never again."
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”
"great product beyond what I expected"
"Outside of being a few days late on the shipping date I was given I have no complains "
"amazing pc, has had no problems with it so far and was a fairly easy set up."
"This desktop is ideal for data science applications. It handles data visualization and modeling without breaking a sweat, keeping my workflow smooth."
"This desktop gives a seamless online gaming experience with minimal lag, even on higher settings. It’s the perfect setup for competitive gameplay."
"I have bought 3 different P.C.s from CyberPower over the years. I would never shop anywhere else . SUPER fast on delivery. Never any issues from CyberPower or the equipment. I recommend it to all my friends and family to CyberPower. 1 stop shopping. Hats off to many more years of QUALITY service !"
"only issue is occasionally the computer crashes when turning on, but the blue screen is only visible for a split second so i don’t know what the error code is to find out why it crashed. It happens like 30% of the time but only when starting the computer and once when i click on google chrome.
other than that everything appears to be working properly and packaging was done well, no physical issues."
A rep from CyberpowerPC.com, Cyberpower_PC, has responded:
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”