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CyberSprinter

8 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-12-15

"Doing business with Cybersprinter was an absolute pleasure. I would rate them AAA+. When there was a problem with the merchandise, they jumped in and solved it right away. I would definitely do business with them again. "

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Verified
5/5

2006-09-12

"There was some initial delay in my order, but nothing avaoidable. All was worked out and I ended up with a great product.

I contacted CyberSrpinter thourgh their support email numerous times, and I was responded to by a very kind and honest representative. The representative did not hesitate to assist me and definately cared about his customers.

Given the choice, I would definately pick CyberSprinter again for a future purchase.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2006-08-08

"Excellent customer service. Was looking for an Athlon X2 5000+ processor. At the time of order it was on back order.

Eugene from their support staff took time every day to update me on possible dates it would be available...sometimes replying to my emails in as little as 15 minutes.

Would buy from again and recommend to others.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-08-03

"First and most foremost, Cybersprinter's customer service is beyond superb. I was able to maintain a constant, friendly communication with this reseller without them getting snippy like a lot of other places I know of would have done. Whether it was by phone or email, they were there for me every step of the way. If you want a seller that's highly experienced with treating customer's right, look no further, it's Cybersprinter.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-04-29

"I'm more then satisfied with Cybersprinter. There was a problem with the order, I was notified by phone. The problem was solved and I had my part two days later. I have done a lot of business with different on line vendors. And NEVER had service of this quality.

Thank you Cybersprinter!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-03-25

"I bought a Gigabyte Ramdisk from Cybersprinter. The item was backordered everywhere. They did not have it in stock, but kept me updated as to the status everytime I inquired. I finally received it and was happy with the purchase.

Top-notch service with real people at the other end.
Customer service was truly excellent and they came through in the end.
"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2006-03-21

"I have used CyberSprinter several times for purchases from small to large. The service is very good, variety is thought out carefully and the site is very convenient. I had questions on one of my purchases and contacted the site administrator - the reply came very quickly and was right on target. Delivery was timely and neatly packaged."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2006-01-27

"I have recently bought a memory and Motherboard from cybersprinter.com and the service was OUTSTANDING. Items are in stock and shipped immediately. Delivery service is free and fast. The UPS tracking number provided in the same day of order. I have bought at other websites but will not do so in the future. The price is very competitive at cybersprinter.com and having no hassle is more important than anything. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy