ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-24

"I buy all my gear at cycle gear. The staff is some of the best Ive ever met. The military discount is plush and customer service for my glove replacement was 100% painless. staff also installed my sena free of charge!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2018-02-23

Friendly staff, on-time and professional experience.

"I called ahead and asked about some tires. The Rep(sorry i can't remember your name right now) was super helpful. He assisted me in picking out a pair of tires for my motorcycle. I walked away with tons of savings and a smile on my face."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-22

Excellent service

"Provided great customer care! Will be going back. "

Detailed Review Benchmark + -
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-08-20

Great customer service!

"Great customer service and very knowledgeable staff. Always very welcoming and helpful. They always have what I’m looking for. If you haven’t been to this location you’re missing out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-17

This place never disappoints!!

"The staff is really friendly and helpful, I always come in looking for parts and I never once feel like they try to upsell me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-16

Great service

"Chase was a great sellsperson, he went way above and beyond to get me what I needed for my motorcycling needs."


Verified
5/5

2018-02-16

Good service

"The employees are very helpul"


Verified
5/5

2018-02-16

Good customer service

"Great experience found what I was looking for"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-15

It was great!

"Great customer service! See you soon! "


Verified
5/5

2018-02-13

I was treated very well.

"All persons very helpfull"


Verified
5/5

2018-02-10

Awesome costumer service

"I came not sure on what to buy, and the staff was extremely helpful, spend a lot of time with me and made me get the best gear for me. "


Verified
3/5

2018-02-03

Need more attention to the guess

"I really going to buy a helmet and nobody assisted me or ask for give options also I ask for a size but no option "


Verified
4/5

2018-02-03

I didn't find everything that I want. But...

"Staff was kind, and they always tried to help finding what I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-02

Recent purchase at Cycle Gear, Chula Vista, CA

"Recently bought some Freeze-out accessories at the Chula Vista store during their monthly Bike Night event. Jake and Peter and the rest of the team went out of their way to take care of us on what can be a very busy night. Hats off to this Cycle Gear team and also to the Franchise for their product selection and competitive prices. "


Verified
5/5

2018-02-02

Amazing customer service

"Matt , peter , Jason are the reason I shop there helpful , knowledgeable, Honest best customer service I’ve received "