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Verified
5/5

2018-01-22

The best place!!!

"The best place. I will recommended to all my friends."


Verified
4/5

2018-01-20

Good service

"Friendly and courteous experience "


Verified
5/5

2018-01-13

Three's the charm!

"Just really have to think Mr. Dustin and Mr. Jose and the rest of the Cycle Gear team at Cycle Gear of Montclair for all their work and dedication they have put into helping me find the perfect helmet. Originally Dustin went out of his way to help me locate the helmet I was looking for. The first original helmet I purchased turned out to be somewhat defective so Dustin went yet again out of his way to help me locate a second helmet. That second helmet also tended to have some imperfections that I was not satisfied with so Dustin manage to help me find yet another helmet that I liked. I went into Cycle Gear of Montclair days after or during the third helmet and spoke with Jose and he and Dustin got together to make things right for me and ensure that this helmet was going to be the winner. As of now three's the charm!"


Verified
5/5

2018-01-11

Great place to get your gear

"The staff is friendly and they know the products that you are looking for."


Verified
5/5

2018-01-09

Awesome

"Staff was helpful and friendly!"


Verified
5/5

2018-01-02

"Nice store very clean well laid out. Staff was very helpful."


Verified
5/5

2017-12-26

Great Service

"Great Customer service! Professional attitude and willing to go the extra mile to make sure you get what you need."


Verified
5/5

2017-12-18

"Everyone was very friendly and helpful! "


Verified
5/5

2017-12-16

New helmets

"We were in the market for new helmets to go with our new bike... staff were EXTREMELY helpful as we tried on multiple units. No pressure, lots of good advice. We got great deals on two helmets! We will definitely shop there again ;-)"


Verified
5/5

2017-12-16

Tire purchases and installation

"The guys were very helpful, gave great advice.
Did a super job replacing the tires.
I’ll be back.
"


Verified
5/5

2017-12-11

Helpful

"Helpful staff. Made good reccomendations on on sale products and helped direct me to various products in the store."


Verified
5/5

2017-12-10

Off-road and on road gear

"Good selection, prices and courteous, helpfull staff"


Verified
5/5

2017-12-10

Great customer service

"Everyone there was very helpful and friendly. Great guys. "

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Verified
5/5

2017-12-09

Awesome customer service!

"I knew what I wanted before I got there. There’s so much to choose from, I have to go in with a list or I will end up buying everything. They helped me find my sizes, opened packages so I could try items on and allowed me to open other sizes to compare for the best fit. No extra pressure to get extra items. Really great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-12-03

First time customer!

"Very helpful staff, and store has everything!!! Will definitely be back !!!"