ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-12-09

Very knowledgeable staff

"I went in to buy a new motorcycle helmet. The staff greeted me as soon as I entered, and the store was very neat and clean.
Two associates (Hunter and Cecelia) explained to me the advantages of the Shoei helmets. I bought a Shoei RF-SR and couldn't be happier.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-05

Helmet purchase

"Bill was extremely helpful in getting the right size and color. Great service. "


Verified
5/5

2018-12-02

Very helpful

"The person that helped us was very helpful and knowledgeable and actually wanted our business. "


Verified
5/5

2018-12-02

Bad **** store

"Great service,friendly staff.cant wait to go back"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-02

Great product service.

"The Pensacola store did not have my size helmet, so one was transferred from the mobile store. A week later, my helmet had an issue, and it was replaced! Thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-24

Great staff, awesome selection!

"Very pleasant experience! Spent over an hour trying on different items to find what best worked for me. Staff was incredibly helpful and the selection was plentiful! Will be back again."


Verified
5/5

2018-11-23

hotwire

"heated gear is great, wish I bought years ago."


Verified
3/5

2018-11-14

Tires and some small parts

"Overall good service and staff. Dropped 600$ in a visit. Had new tires installed, a bit upset that they scratched up my wheels that were almost perfect before I went it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-11-12

Great

"Good sales person, Military discount"


Verified
5/5

2018-11-11

Great store

"Great, personal and honest help from the staff. One of the best cycle gear stores I've ever been to "


Verified
5/5

2018-11-07

Getting a new helmet

"Getting a new helmet
I needed a new helmet in cycle gear delivered they had to special order to helmets find one that would fit . They were great to deal with and I got it at a good price
"


Verified
5/5

2018-11-05

Best in Class Service

"Very knowledgable and helpful. True passion for motorcycles!"


Verified
5/5

2018-11-04

Super impressed!

"Kat was amazingly helpful!! I’ll be back :-)"


Verified
1/5

2018-11-02

Being followed around in the store

"On one visit me and my family came to the store and every session we went to there was the same employee right there looking at us. On the my next visit once again every section of the store I went to the employee was right there looking at me. On both of those visits I did make purchases, but being followed around in a store to see if you steal is a horrible feel. I know the difference between good customer service and being looked at as a thief. Not sure if I ever spend my money there again."


Verified
5/5

2018-11-01

Best service ever.

"Bill was great, explaining all my concern questions in detail and selling me what I really wanted. A Great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process